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When i click on a link or a page to go to Firefox takes for ever to go there or just stops and cancels it out, some times 5-20 seconds

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  • 1 has this problem
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  • Last reply by FredMcD

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Fire Fox works fine, until we click on a link or goto a different page, 40% of the time it works like it should , fast. 60% of the time it sits there searching, 5 seconds/30 seconds just searching or times out. Its not Comcast, we have fast internet, using Edge or Chrome no problems, it only happens with Firefox ( which we prefer to use ). It does this on all 4 of our machines, 2 towers/2 laptops. Can you point us in the correct direction to correct this or a program that will record our timed events so we can see where the problem lies? Thank you

Fire Fox works fine, until we click on a link or goto a different page, 40% of the time it works like it should , fast. 60% of the time it sits there searching, 5 seconds/30 seconds just searching or times out. Its not Comcast, we have fast internet, using Edge or Chrome no problems, it only happens with Firefox ( which we prefer to use ). It does this on all 4 of our machines, 2 towers/2 laptops. Can you point us in the correct direction to correct this or a program that will record our timed events so we can see where the problem lies? Thank you

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Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding