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Passwords

cpuechlateyron
cpuechlateyron
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Dear all,

All of a sudden, all my recorded passwords have been erased from FIrefox without doing anything. My computer shut down due to a power issue, when I started it again, passwords were gone. All the modules are there untouched.

What can I do ?

Thank you !

Dear all, All of a sudden, all my recorded passwords have been erased from FIrefox without doing anything. My computer shut down due to a power issue, when I started it again, passwords were gone. All the modules are there untouched. What can I do ? Thank you !

All Replies (2)

cor-el
cor-el
  • Moderator
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Hi cpuechlateyron

Do you still have logins.json (or logins.json.corrupt) in the profile folder that has login data if you check this file in a text editor?

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

cpuechlateyron
cpuechlateyron Question owner
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Hi Cor-el

Thank you so much for your answer.

The files are there but they are empty, it's like my previous profile is gone. Is there any way to restore it ?

Thank you very much !