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I get this error message when I sign in:

  • 2 பதிலளிப்புகள்
  • 60 இந்த பிரச்னைகள் உள்ளது
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  • Last reply by sdwilson
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[Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: chrome://fvd.single/content/fvd_single.js :: <TOP_LEVEL> :: line 1526" data: no]

[Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: chrome://fvd.single/content/fvd_single.js :: <TOP_LEVEL> :: line 1526" data: no]

All Replies (2)

Had same fault. Had dual java extensions in addons 'java 6.0.07' and 'java 6.0.24' Disabled extension java 6.0.07 and fault no longer pops up.