Thunderbird Community Forum

I didn't know there was a non-ESR version of Thunderbird until I found out by chance a few days ago! Since the latest update to ESR 128.5.2 has crashed 11 times this week, I would like to move to the latest version (64 bit?) non-ESR. There must surely be an official Mozilla step-by-step guide to doing this?

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I have successfully signed into a Matrix chat and there was a list of messages I could read. But in most later Thunderbird sessions, the Window stays emtpy although in the bottom right corner of the screen popup windows with Matrix messages do appear. In the left pane the rooms I have entered should be displayed, but they are not. When I re-enter a room by hitting the button and re-typing the room's name, the list of joined chats, consisting of this one, appears in the left pane for the fraction of a second. I don't see any item in the config options for chat where I could have screwed something up.

Hi I get out to 3 dozen spam emails a day in my inbox. I want to know if there is a way to send these directly to my junk email folder bu using the providers address. For instance, if I get quite a few from say @yahoo.com, is there a way to set up the filters so everything from @yahoo.com goes directly into the junk folder? Thanks, Marc

Hello - Some years ago I had old Emails recovered by the support team which were indeed fully deleted in all folders of T'bird. They directed me to the online version to achieve the recovery and it worked well. I am need again and cannot locate those instructions. To be clear, the procedure was from the support team guiding the way. Anyone have possession of these instructions or algorithm, or a better method that still works? Many thanks :)

Since an update 4-5 days ago, Comcast SMTP server does not accept login from Thunderbird. Comcast help page said it was updating and requires a more secure SSL security. Today the Pop3 server does not allow signin either.

How can I select a more secure encryption that will be compatible with comcast.

Thank you.

This issue started to appear 2-3 weeks ago. It appeared on my three ‘smtp.mail.yahoo.com’ (aka, @cox.com) accounts when I was attempting to send a message. The ‘Permanently store this exception’ worked and the messages ceased. My other account: pop3.mailfence.com with smtp.mailfence.com began having the same issue except the “Permanently store this except” function fails to work. At first, only sending (smtp) was failing. Now, I can no longer even access the account without the message (included) being displaying. I am aware that Norton is involved from viewing the certificate information . Yes, I use Norton 360 and have for decades. I have, also, been on the TB support site (https://support.mozilla.org/en-US/products/thunderbird) and found similar issues. Unfortunately, none of them seem to address this specific issue. Thank you in advance for your time and effort. Roger

Thunderbird had never crashed before, but lately, after the last 2 Windows 10 updates within the last 2 weeks, it crashes. It's at 128.5.2esr, the next-to-last update.

It always crashes when I choose "About" and it starts downloading the update. It appears that it doesn't get the 1st byte before crashing. It will still say 0 bytes when it crashes.

It also crashes if I leave it running and the screen goes through the screen saver mode and turns black. Twice it crashed while I was using it.

I thought it might have something to do with the fact that I had 4,000 emails in my Inbox (is there a limit?), so I deleted many and moved many to folders. I now have just under 1,000 in my Inbox.

I also tried restarting in Troubleshoot Mode and updating, but it still crashed at 0 bytes downloaded.

Is there a way to manually download the update and apply it? I can't find it on the website.

The next thing I know to do is reinstall. Is there anything I can try before doing that? Would you suggest uninstall first or reinstall over what's here?

Hello.

I use Thunderbird 128.0esr on Win10.

Recently (maybe following the last update), I get the error (translated from German): "The message has been sent, but no copy has been saved to the Sent directory due to problems of access to network or files. You can try again or save the message to the local folder Sent....

Is there a solution?

Thanks a lot

Cheers

Markus

I have received an email from you saying that emails would be sent following my report of a white screen then Crash Report which has been repeating over several days. Please advise when I shall receive the emails to allow me to recover Thunderbird emails. Thank you, M O'Neill

A windows update failed. Once I had resolved the issues and successfully installed the update, I went into the Thunderbird Inbox folder, to find only unread messages were present. Checking other folders all seemed well. When I search I can find one example of a read message saying it is in the inbox, but I can't see it. I attach images of the search results and my current inbox. Any ideas how to get the missing read messages back?

Suddenly I can no longer send emails. Various messages (wh do not copy), most with hieroglyphics and mentioning the need for authentication. I have very low IT skills & have tried the easier solutions found on the internet. A particular question: some web answers suggest that sender addresses with @wanadoo.fr (the old name for Orange) may no longer be compatible with smtp.orange.fr outgoing mail. If so, what to do? Thanks for any ideas.

When I ask Thunderbird to import from Outlook (under the tools menu) it only brings across empty folders.

For example, when it creates the “Outlook Import” set of folders in Thunderbird I get an empty “Outbox” folder. But it does not create an “Inbox” (that had 1 email in it, in my test case I was trying).

This is odd, because I’m sure I have seen this work correctly (importing all folders and emails) recently.

At first I thought it was something about this particular email account, so I tried another and got the same result. So I created a new user on the PC (Windows 11 with all the latest updates), set up an email account in Outlook there, did the import in Thunderbird and exactly the same happened, only the empty folders.

It does this with the main IMAP account I have set up in Outlook and also with a PST I opened in Outlook. It always runs without any errors, but only imports empty folders.

I’m using the latest build of Thunderbird (128.6.0esr (64-bit)). It’s also the latest version of Outlook Version 2501 (build 18429.20044).

What’s going on?

I created a 2nd account years ago and it has worked since then. Now when I create a third account, it works well but when I disconnect I loose the account and have to recreate it again. How come?

After migrating my Windows Live Mail (WLM) 2012 email folders to Thunderbird, I saw that the folder names were truncated and not the same long name I had the folder named in WLM. I have been editing the folder names by copying the WLM folder name to my clipboard and then renaming that truncated folder name in Thunderbird by renaming the folder use the CTRL-V (paste from clipboard).

Prior to today after having done the above, the renamed folder in Thunderbird was moved according to its new alphabetical name in the listing, but usually in the same vicinity of folders that I was renaming. Now, the newly renamed folder seems to disappear from the listing. I scrolled through all of the folders from a to z but couldn't find it. Out of desperation, I closed Thunderbird and then reopend it to see if that would refresh my list of folders with those folders I had just renamed. And, sure enough all of those renamed folders are visible and in the correct alphatical place on the list.

Any guidance or insight would be greatly appreciated!

Open Settings

General/system Integration

click on check now (to see if Thunderbird beta is trh default mail client on startup)

No boxes are ticked (mail, newsgroups,feeds,calendar)

I tick the Email box and then click 'Set as default'

This closes thar box I then click on 'Check Now'....the ticked Email has unticked itself.

Note: I go to menu and access 'Preferred Applications' .....Thunderbird does not appear as a choice for 'Mail' It also does not appear in the Menu. I do not know how to make that happen

Linux Mint 22 & Linux Mint 22.1

Brian

Hello, to whom may help. I used multiple methods to "move" a 3GB Profile folder from the latest version of Thunderbird on Win10 to the same version of TB on Linux Mint.

I have 1 active (used daily) account and 2 inactive accounts with emails and other account data downloaded for offline viewing. All emails and child folders for ALL 3 accounts are visible and accessible in TB on Win10.

After moving the profile folder (i tried C&P, Import/Export add-on tool, and Profile Manager, etc.) all methods work fine. I can see all child folders under each of the 3 accounts until... I close TB on Linux Mint 22.

When I close and reopen it, the 2 inactive accounts only show the Inbox folder with NO emails inside, but everything is fine with the 3rd active account. All emails and child folders are the same as in TB on Win10. I have no idea WHY and worst of all, how can I solve this problem? Thanks in advance for any suggestions that will help solve this problem. W