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I acnnot login to my favourite website: an Access Denied banner is displayed.

பயர்பாக்ஸ் Web compatibility
dessertdish replied 10 மணி நேரத்திற்கு முன்பு
Roy
Roy

I use Ubuntu Linux on my laptop: this OS was updated two days ago, from 24.04 to 24.04.2. Since then I have been unable to access my daily favourite website. A banner showing ACCESS DENIED is displayed, citing "unusual activity". I have attached a screenshot. I have discovered that I CAN access the website in the Brave browser. But Firefox is my preferred browser. I have tried deleting browsing history, opening a Private Window, rebooting the laptop but nothing has worked. I do have some Firefox folders, on containing stored passwords, another containing a recovery file but I don't know how to safely proceed now. What is the best way forward for me to allow me to access my favourite website? Should I create an entirely new account and if I do would I be able to import all my passwords and add-ons, etc.?

I use Ubuntu Linux on my laptop: this OS was updated two days ago, from 24.04 to 24.04.2. Since then I have been unable to access my daily favourite website. A banner showing ACCESS DENIED is displayed, citing "unusual activity". I have attached a screenshot. I have discovered that I CAN access the website in the Brave browser. But Firefox is my preferred browser. I have tried deleting browsing history, opening a Private Window, rebooting the laptop but nothing has worked. I do have some Firefox folders, on containing stored passwords, another containing a recovery file but I don't know how to safely proceed now. What is the best way forward for me to allow me to access my favourite website? Should I create an entirely new account and if I do would I be able to import all my passwords and add-ons, etc.?
Attached screenshots

All Replies (1)

dessertdish
dessertdish

Hello,

You can first try clearing cookies for that specific site.

next, you can search https://whatismybrowser.com, and see if your browser or OS is saying anything weird. If so, try Refreshing firefox (clear all data except essential ones)

Next, you can try disabling VPNS or proxies (if you have any).

Lastly, test if extensions are the problem by opening it on incognito window.

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