Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

It is asking me for a code

  • 5 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 125 views
  • Last reply by Denys

When I want to login with my Firefox account it asks me for a code as 2 factor but I can't remember that I ever signed up for 2 -factor . I have 2 apps fro 2 factor: google and Microsoft but neither has Mozilla identification in it. I would like to sign up for 2 factor but it looks like someone already did that for me. What now?

When I want to login with my Firefox account it asks me for a code as 2 factor but I can't remember that I ever signed up for 2 -factor . I have 2 apps fro 2 factor: google and Microsoft but neither has Mozilla identification in it. I would like to sign up for 2 factor but it looks like someone already did that for me. What now?

All Replies (5)

Hi,

Isn't it a code you should get to your inbox?

Yes I thought that as well and I found a code of a few years back but nothing recent and yes I checked my spam

Hmm... What exactly does the message on the login page say? You can attach a screenshot if you want.

PS Did you actually mean to mark my answer as a solution? If not, you can undo that by pressing Undo.

Yes solved was clicked accidentally. Screenshot is attached

Thank you for clarifying! Are you offered another option when you click Trouble entering code?

கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.