பயர்பாக்ஸ் Community Forum

Hi everyone,

I have been stuck for 3 days now and tried everything to get pass the authentication process.

I want to submit an Add on. On my profile page, 2 step authentication is enabled.

When i click submit new add-on, i am directed to the Enable two-step authentication page anyway. So ok i'll do that:

"Scan authentication code to continue to ⁨Add-ons⁩"

So i use google authenticator. And im able to continue.

Then im presented with "Save backup authentication codes", so i download them and store them.

PROBLEM:

On the next page, in need to "Confirm backup authentication code". ANY code i try, that was given to me in the previous step, doesn't work.

Error: There was a problem confirming your backup authentication code.

• not using caps or whatever
• no spaces in there
• tried all the codes
• tried different browsers
• The time and date are correct on both phone and windows 10

I have NO clue what to do anymore. I can't get passed it. Can someone please advice. (see screenshots)

Hi everyone,

I looked on multiple forums but can't find an answer.

I am trying to setup 2 way authentication for the Mozilla extensions account. But i can't get past the "Confirm backup authentication code" part.

I get the error:

"There was a problem confirming your backup authentication code"

Here is the codes that i got (can be public because it's expired and i left 2 of them out):

w1bycwwp6w eym2bx8yaj wh5h7c77qv s3snv0ez0x 9aveb72jw1 x8d3rzedah

So i copy just one of them, and i get the error.

• No im not copying all of them, just one
• No i don't have spaces in there
• No there is no capitals or anything in there or caps (im copy pasting).

It's very odd and i can't upload my application.

Please advice. Anyone have some idea?

Thank you in advance!

Greetings,

I'm having issues using Firefox as my primary browser ever since I was recently asked to setup passkey login at work. I'm on Windows 10. This is a virtual passkey that uses my work mobile device as the associated passkey device, which was setup using Microsoft Authenticator. When I attempt to login to my account using Firefox, I am prompted with the message pictured in the attached image (it wants me to insert a USB passkey). However, if I switch my default browser to Edge/Chrome and attempt the same thing, then I do not have this issue. Instead, it allows me to use my phone to snap a QR code and login that way.

Any idea how I can stop Firefox from forcefully asking for a hardware passkey?

Cheers,

When on laptop, I want to synchronize account to desktop. I try to log on but need to get authorization code. The code takes an unreasonable amount of time to arrive, to my phone sms or email. Please allow me to use a different way of logging in so that I don't have time to forget what I'm doing... signed grumpy old man Cheers, George