Thunderbird Community Forum

Tuesday Oct. 7, our ISP converted to a new e-mail program. I could NOT log in/on I called our ISP's help desk. The 'technician' could not help me log in to our Thunderbird POP 3 account. He had me, WITHOUT asking if I had essential - legal - medical-etc. e-mails in the IN BOX or in folders! He NEVER warned/cautioned all ?would? be lost - GONE.

I URGENTLY need to recover all TB POP3 IN BOX & e-mails in folders. I need to access legal messages today, if possible.

If Mozilla does not have a recovery program, what do I do? I am not seeking to recover ' deleted messages (unless his having me change from the POP3 account to a 'new' IMAP account is the same as ' "delete" '.

Any & all prompt responses APPRECIATED! Remain WELL & Be SAFE!

Robin

Hi, I have used Thunderbird on a Win10 PC against a first mail service that now has been closed. I have to move to a Win11 PC and second mail service. How and what are the best steps to make this moves and keep my old mails in Thunderbird? Best regards Thunderbird fan

Since update my emails are all in dark mode, I used the button to turn off in email read, but cant turn it off in email reply, means I cant read what the person has said because the majority of people write emails in normal black on white. how do I get it back to normal? Thanks in advance.

I'm on Thunderbird 140.3.0esr on Linux 41 Cinnamon

How can I change cities in the weather feature? I insert a different zip code or city in the temperature feature but it stays with LA. I can change from F to C but not location.

I can't access an MSN.com account, but I managed to do so with two other accounts. I've already deleted it twice and tried again, and the password is correct. Can you help me?

je n'arrive pas a accéder a un compte msn.com pourtant j'ai réussie avec 2 autre compte.j'ai deja supprimer 2 fois et réessayer et le mot de passe est correcte. pouvez vous m'aider ?

Using140.3.1 I have only one email address/account & it has worked happily with TB for several years, but recently all my incoming emails are marked as "this is a draft".

I cannot identify what has been changed, that could cause this, nor can I find a solution on line. Some similar problems have been indicated, but without resolution

I have noticed that when in "All folder" view there is no draft folder showing in the folder pane, but when in "Unified folder" view there is a drafts folder shown In this UF view, the received messages in the "inbox" are displayed and the same contents also appear in the drafts folder. ( But duplicated; Both folders show the same message count number although the actual number in the drafts is double that in the inbox).

Any suggestions would be welcomed, & thanks for reading.

Hi, folgendes Problem: plötzlich hatte ich keinen Zugang mehr zu TB, hab alles mögliche versucht, nix ging. Hab dann Update versucht, nix, dann neue Version runtergeladen, Meldung: A newer version of TB may have made changes to your profile.... etc. wie krieg ich das wieder hin ????

anyone know how to recover my email contacts in latest version ot TB, theyve dissapeared since using spam aniallater , with is now uninstalled.

i have the same email acct on my other pc , could i recover everything from therte as its intact thanks

also my TB spam filters have now dissapeared [but still seem to be working] but filtering the wrong things. thanks if anyone can help

I have recently installed Thunderbird on a Rasperry-By - additional to several Windows PCs

I'm using the same Mail-Adresses via Thunderbird - and on my MobilePhone - on serveral devices.

This all works fine...

But Thunerbird on the Pi has created two "SENT" Folders - one is named "Sent Items" - the other just "sent".

Now - only the one folder named "Sent items" connects with the IMAP - the one named "Sent" only remains local - Mails sent from the PI DO NOT show up in the "Sent" folders on the other devices - all mails sent from other devices show up in the Folder "Sent Items". But the Mails sent from the Pi actually reach recipients an receive answers.

The Location for the folders is listed under properties as:

imap://[username]@imaps.[provider]/Sent (on the PI) - folder "Sent" imap://[username]@imaps.[provider]/Sent%20Items (on the PI) - folder "Sent Items" and imap://[username]@imaps.[provider]/Sent Items (under Windows)

To solve the Problem, I tried to EDIT the line Location under proparties, but this can't be edited (doesn't allow entries - or delete with cursor - nor pastes from Copy / Paste.)

So how can I synchronize the SENT folder(s) from the Pi with the Server...?

Thank you for any suggestions

I have add several accounts hotmail.com in Thunderbird with out a problem but, I can't add hotmail.gr account.

I'm using Win 11 and ver 140.3.1esr (64 bit)

Thunderbird works perfectly except for just one thing. Every time I write any email it freezes after about 2 minutes. If it's a short email, it gets sent. If it's longer, before I can get to the end, the program freezes, and I have to use Task Manager to stop it. No problem receiving and reading emails. This started about a month ago.

I use Bitdefender, but it still happens with that off. Windows is up to date. Any ideas why this is happening? Thanks.

Hi I was using TB 142 without problems. When upgrading to 143 ou 144.B4 I have problems sending mails to all users after some times. Usually the first mails are sent immediatly but after around 10 mails, I have very slow response (varies from 5 sec to more than 1 minute and sometimes timeout). Usually quitting TB solves the problem but this is very annoying. I went back to 140LTS and sems to have no longer this problem. This was tested on many diffrent networks. I am running under Fedora release 42

Thanks

I use Thunderbird on Windows and on Mac. I'm wondering why the startup time on Mac is significantly longer on MacOS. I'm currently on Tahoe 26.0.1 but Thunderbird has always been a slow starter. Can I change any setting to remedy this. At the moment I have two mail accounts configured both Gmail.

I went away for a few days and when I came back I was missing a bunch of local folders. I THINK one of my employees kids were banging on me keyboard. I know I should not allow them in my office or at least password my computer when I go away??

I could import from an old computer and at least have all the local folders from before I changed computers 2 years ago.     I have a feeling there maybe an easier way?

Running on a mac. ventura. 13.2.1 thunderbird 140.3.1esr (aarch64) thank you for any help.

-andrew

Have updated from 140.3.1 esr 32 bit to 143.0.1 release 64 bit TB and to windows 11 - uninstalled 32 bit and installed 64 bit and updated to windows 11 Following updates found that device sign in id (pin) was used to be in 32 bit missing from settings to access password but can show passwords. In reviewing the profile after update I note that Mozilla location service key, google location service key and safe browsing keys are missing (not sure what they were pre update). The key4.db file pre update was 1/3/22 but after update it is 10/10/25. The logins.json pre and post update is 7/9/25. I can see the default release profile and local only - use only the default release. My question is - has the 64 bit installation cleared all my keys/how can I check all my keys and how do I fix and ensure connections are secure?

Thankyou for any advice.

An old forum describes how to sync calendars in Thunderbird. Here is an easy solution - In the left-hand pane of your calendar page, right-click your calendar name/ export calendar - into a removable device. In your other computer - Tools/import/ import from a file/ choose to import calendar - easy!

I want to continue using TB but a few things really make me despair of it. But there may be workarounds. If I have a question, when did these people last send me an email, or have any of these people responded to something, there seems to be no way to get to a list. But. I found a way to do it. Using sqlite3.

I have been wanting a CLI for interacting with TB for a while. You know, that folder I have with 10k+ emails and if I click on it, the UI spins forever. What is even in that?

Now I can do this: 1) copy the global-messages-db.sqlite from the active profile to another place 2) run: sqlite3 global-messages-db.sqlite 3) ```sqlite> select m1.c3author, min(m2.date), max(m2.date) from messagesText_content m1, messages m2 where m1.docid = m2.id group by m1.c3author order by m1.c3author; ... ray kiddy <ray@ganymede.org>|1732124816000000|1759268233000000 ruby29@something undefined|1756740716000000|1756740716000000 salvatore@someother undefined|1758733831000000|1758733831000000 support@linode.com undefined|1755126295000000|1755126295000000 ... ```

Holy sender dates, Batman! Now I can see the earliest and latest email sent by any user. Now I can filter, sort, and see every person who sent me something in a time period. And whether it was 1 email or 1000, I just see the names and not an enormous amount of other information.

So, is this the only way to get this? Or the best? I have no idea. Please let me know if there is a better way, perhaps one using TB itself. It would be nice.

In the meantime, I will be wrapping this in a python call, doing some formatting and it will work and I can stop worrying about not seeing their email.