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Printing Emails (won't print second page)

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  • Last reply by matt148

matt148
matt148

For almost 15 years we have been printing emails (they are notification of orders). Probably 75,000 over that time period. Within the last 2 months or so, the second page has stopped printing. I have reinstalled printer drivers and software. Made sure I'm updating Thunderbird to the last release. I have looked at every setting. I tried using another computer and still no luck.

The printer does print the second page from other email apps like gmail and two page orders directly from PayPal etc.

I've spent hours upon hours and I'm out of ideas.

HELP.  :)

For almost 15 years we have been printing emails (they are notification of orders). Probably 75,000 over that time period. Within the last 2 months or so, the second page has stopped printing. I have reinstalled printer drivers and software. Made sure I'm updating Thunderbird to the last release. I have looked at every setting. I tried using another computer and still no luck. The printer does print the second page from other email apps like gmail and two page orders directly from PayPal etc. I've spent hours upon hours and I'm out of ideas. HELP. :)

All Replies (2)

Matt
Matt
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  • Top 10 Contributor

what is on this second page?

Is the option in the print preview to fit to page is set anywhere?

Is this a brother printer?.. I had a friend recently have issues with his new shiny Dell laptop and it turned out to be dodgy printer drivers used by Windows. He needed to download and install driver from brother.

matt148
matt148 கேள்வியின் உரிமையாளர்

It is a Brother. I'll try to reload the drivers again. And will check the settings.

And FYI - there's nothing on the second page.

கேள்வி எழுப்பு

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