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Firefox all of a sudden, crashes every 2-3 minutes

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  • Last reply by AliceWyman

I've been using Firefox for 2-3 years, never had a problem before, two days ago, every few minutes, Firefox will be 'not responding' and I will be forced to close the program, this will happen whether I am using Firefox or not. It also has no correlation to amount of tabs or certain websites. Thanks in advance.

I've been using Firefox for 2-3 years, never had a problem before, two days ago, every few minutes, Firefox will be 'not responding' and I will be forced to close the program, this will happen whether I am using Firefox or not. It also has no correlation to amount of tabs or certain websites. Thanks in advance.

All Replies (2)

We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.

Thanks in advance for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

A crash is where Firefox quits unexpectedly and (usually) you see the Mozilla Crash Reporter.

You said, Firefox will be 'not responding' and I will be forced to close the program, which is actually not a crash but a "hang". In that case, see the Firefox hangs or is not responding - How to fix article for possible solutions. Link: https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding