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I can't get VPN to sign me in after new password & new recovery key, the app itself still fails to log me in?

Konstantina Papadea replied
Gloeb's Firefox for Mac

For some reason, I am locked out of signing in to Mozilla VPN. I have twice changed my password & recovery key, & then been returned to the app to login & it has failed to do so?

For some reason, I am locked out of signing in to Mozilla VPN. I have twice changed my password & recovery key, & then been returned to the app to login & it has failed to do so?

All Replies (1)

Hi,

Mozilla VPN is one of our premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.

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