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I can hear youtube videos in chrome but not in firefox

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  • Last reply by Fylvara
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Don
Don

Speakers are not muted. When I play a youtube video in Firefox I don't hear anything but if I play the same video in Chrome it works fine. I really prefer Firefox but I occasionally need to use my browser for Teams meetings and the audio doesn't work.

Speakers are not muted. When I play a youtube video in Firefox I don't hear anything but if I play the same video in Chrome it works fine. I really prefer Firefox but I occasionally need to use my browser for Teams meetings and the audio doesn't work.

All Replies (1)

Fylvara
Fylvara

Hi Don, could you please make sure that Firefox isn't muted in your Windows settings and that the correct output device is selected?

Right click the sound icon in the bottom right and select "Volume Mixer." If you click on Firefox there, you can also see the selected output device.

Please also check out these help articles: What to do if Firefox won't play any sounds Fix common audio and video issues

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