
I can't connect two-factor authentication
Hello! I contacted you with a problem with the impossibility of installing two-factor authentication on my account. Despite successfully entering the code and saving backups, two-factor authentication disappears immediately after refreshing the page. Mozilla stores all my passwords and data - therefore, two-factor authentication is very important for my account.
All Replies (1)
Hi there,
To troubleshoot 2FA issue with Mozill account, you need a one-on-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).
Please submit a new ticket from this page so our support agent can assist you further.