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Dashlane extension repeatedly malfunctioning

பயர்பாக்ஸ் Troubleshooting
zeroknight replied
Phillip Reid
Phillip Reid

I have been using Firefox for years, happily. Lately, however, I seem unable to get the Dashlane extension to work for more than a few days before it grays out and will not function. I use Dashlane for everything, so I cannot continue to use a browser that forces me to uninstall and reinstall the extension all the time. I have reported this issue more than once. The extension works fine on Chrome. I don't want to switch to Chrome full-time, but if I can't get this figured out, I'll have to.

I have been using Firefox for years, happily. Lately, however, I seem unable to get the Dashlane extension to work for more than a few days before it grays out and will not function. I use Dashlane for everything, so I cannot continue to use a browser that forces me to uninstall and reinstall the extension all the time. I have reported this issue more than once. The extension works fine on Chrome. I don't want to switch to Chrome full-time, but if I can't get this figured out, I'll have to.

All Replies (2)

SuMo Bot
SuMo Bot

Did you report the issue to Dashlane? https://support.dashlane.com/hc/en-us

zeroknight
zeroknight

Does it still happen in a new profile (without signing into sync account)? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.