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pages within Ancestry.com do not load properly

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  • Last reply by Terry

autokat
autokat
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After the last Firefox update, pages within Ancestry.com do not load properly. Specifically, DNA Matches do not load. I have a blank page. I ran Firefox in troubleshooting mode and I do not have the same problem. Can you help me resolve this issue. I really do not want to have to enter troubleshooting mode just to view a website that has been working.

After the last Firefox update, pages within Ancestry.com do not load properly. Specifically, DNA Matches do not load. I have a blank page. I ran Firefox in troubleshooting mode and I do not have the same problem. Can you help me resolve this issue. I really do not want to have to enter troubleshooting mode just to view a website that has been working.

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Terry
Terry
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See this thread.

https://support.mozilla.org/en-US/questions/1406281