Showing questions for topic:

I am now getting this popup even though I am not trying to connect to Gmail

Hello, I use Thunderbird to retrieve my AOL mail. Starting today, when I start Thunderbird it retrieves the AOL mail and then after a couple minutes I get the attached p… (read more)

Hello, I use Thunderbird to retrieve my AOL mail. Starting today, when I start Thunderbird it retrieves the AOL mail and then after a couple minutes I get the attached popup. I am not trying to connect Thunderbird to any Google account and I don't understand why I would get a message saying to use Google to sing in to Thunderbird. Once this popup occurs Thunderbird will not connect to AOL until I close it and restart it. I do have GMail set to forward messages my AOL address but this screen has not come up before

Any thoughts?

Thanks, John

Open

how to ensure my yahoo continuing yahoo mail is kept in local folders?

I just downloaded and put into mirror 'local folders' all my 100 and more folders from yahoo going back 25 years. excellent. I believe they are safe and solid as a rock … (read more)

I just downloaded and put into mirror 'local folders' all my 100 and more folders from yahoo going back 25 years. excellent. I believe they are safe and solid as a rock now? Simple question is how to get all ongoing emails into those folders?

I did all that with an add on called importexporttoolsng which is great but does not live on and monitor new arrivals.

I've been advised to set up an archive folder and put everything in there and i will if i must, of course. but ideally maintaining the current folder structure that yahoo is moving messages into is the best way.

can it be done?

Open 5

SEND button vanished after update (bug1989214)

After updating to 153.0.1esr(aarch64). the SEND button has disappeared. There's no way to send an email. (I can receive emails.) I am a Mac mini M2 Pro. OS 26.4.1 I ca… (read more)

After updating to 153.0.1esr(aarch64). the SEND button has disappeared. There's no way to send an email. (I can receive emails.) I am a Mac mini M2 Pro. OS 26.4.1

I cannot find a link to download a previous release of Thuderbird, which was working fine until this update.

Open 10 1

No button to send my emails

I started a monthly donation to Thunderbird a few hours ago and now I'm thinking it may have been a scam. Not sure, and I have sent an email to your donation email about … (read more)

I started a monthly donation to Thunderbird a few hours ago and now I'm thinking it may have been a scam. Not sure, and I have sent an email to your donation email about this. Since I made that donation (and maybe this is a coincidence), I am not able to send any emails. I can compose an email, but there is no "send" button anymore. Can you help me with this? Thank you very much.

Solved 4 1

BUGZILLA bug feedback uses AMAZON and its reporting IP address is getting bounced

It seems it is because BUGZILLA uses the AMAZON'S service, but there is now a RANGE of IP addresses that have been blocked, and BUGZILLA have been caught up in this mess.… (read more)

It seems it is because BUGZILLA uses the AMAZON'S service, but there is now a RANGE of IP addresses that have been blocked, and BUGZILLA have been caught up in this mess. Please let me know which board I can use to report/ask about this issue, if it is no on here..

Here is the issue research (NOTE: I have emailed the BMO_MODS email several times, but had NO RESPONSE, so want to check if others have this issue):

Based on the error message you're receiving, Microsoft is blocking emails from your IP address because it appears on their block list. This is a Microsoft-specific issue rather than an AWS problem. When you receive a 550 5.7.1 error with the S3150 code from Microsoft domains (Hotmail, Outlook), it means Microsoft's filtering systems have identified your IP address as a source of problematic traffic. Even though you're using a managed dedicated IP and haven't intentionally violated any policies, there are several reasons this could occur: The IP address may have a poor reputation due to previous usage by another customer, spam complaints from recipients, high bounce rates, or sending patterns that Microsoft's algorithms flag as suspicious. Sometimes legitimate senders get caught in these filters. To resolve this issue, you should:
  • Contact Microsoft directly using the troubleshooting link provided in the error message (mail.live.com/mail/troubleshooting.aspx) to request delisting
  • Review your email sending practices to ensure you're following best practices (proper authentication, low complaint rates, engaged recipient lists)
  • Consider contacting AWS Support to discuss your dedicated IP's reputation and whether a new IP might be warranted
  • Ensure your SPF, DKIM, and DMARC records are properly configured Microsoft maintains their own independent block lists and reputation systems, so even with AWS's managed infrastructure, you may need to work directly with Microsoft to resolve deliverability issues to their domains.
Open

messages are move from inbox to trash automatically ...

TB suddenly moves messages from inbox to trash automatically without any interaction. Search through the forrum shows that it has been asked for already, see https://supp… (read more)

TB suddenly moves messages from inbox to trash automatically without any interaction. Search through the forrum shows that it has been asked for already, see https://support.mozilla.org/en-US/questions/1588804, similar postings can also be found with you search engine.

As described in other postings, the messages are moved from Inbox to trash. When moving them back manually from trash to inbox, they are moved to trash again immediately.

  • it happens for the default account only,
  • there're no filters at all in TB,
  • junk detection is disabled,
  • Settings->General Storage is all disabled,
  • (account)->Settings->Server Settings has checked "move deleted messages to trash",
  • (account)->Settings->Storage is all disabled,
  • Inbox->Properties "Repair folder" does not help,
  • Inbox->Properties "rules is set to "use account settings" (and greyd out "do not delete messages"),
  • exactly same behaviour when starting TB in save mode,
  • manually deleting all *.msf files (for inbox) does not help,
  • manually deleting xulstore.json does not help,

Additional notes, which are not related to the problem, IMHO:

  • IMAP on port 993,
  • no other clients anywhere are connected to that account,
  • TB configured for more than 10 accounts, more than 500 folders and sub-folders,
  • host with > 16GB RAM, TB uses 3GB virt,
  • problem observerd in older TB also, at least 13x.x

I'd be happy to debug/trace the problem if someone can give me detailled insructions how to start TB with debugging. Please feel free to ask for about:config settings as they are non-ambiguous and language independent ;-)

Thanks.

Open 9 59

Every new message window requires a reset to "Restore Default" every time in order to activate the send button so how do I make the "Default" mode permanent?

On my iMac, across all thunderbird email accounts, when I click on "New Message", the new window opens up with the Send button and Encrypt button blanked out. To activate… (read more)

On my iMac, across all thunderbird email accounts, when I click on "New Message", the new window opens up with the Send button and Encrypt button blanked out. To activate the Send button, I have to right click on the Send button, then click on "Customize..." button, then click on "Restore Default Set". Next new message, same drill. This started one day ago and is a pain in the butt. How do I make the Send button live permanently?

Solved 2

CC field on Android limited to 1 recipient?

Functionality and usability issue: I use the Thunderbird for Android app as an adjunct to my desktop installation. Recently I had occasion to reply to an email in Androi… (read more)

Functionality and usability issue: I use the Thunderbird for Android app as an adjunct to my desktop installation. Recently I had occasion to reply to an email in Android to one "to" recipient and needed to add two "cc" recipients, but found no way to add the cc recipients without deleting the existing cc recipients and having to input the entire (dynamic) group again, but then was also stymied by that. How best to handle this issue?

Other than that issue, the lack of desktop contacts synching, and the lack of spam filtering, Thunderbird for Android has been a huge help, so thanks to the developers for their dedication and hard work.

Solved 9

Password rejection by email provider

I changed my password for Greenby/Plusnet today. Now Thunderbird is unable to connect to them. The password is correct as I can enter website directly. No problems be… (read more)

I changed my password for Greenby/Plusnet today. Now Thunderbird is unable to connect to them. The password is correct as I can enter website directly. No problems before change. Grateful for help.

Should I reinstall?

Solved 10

How to filter all incoming emails to copy to another folder?

How to filter all incoming emails to copy to another folder? Filter has no "on incoming" criteria, only Subject From Date Size I want "upon arrival", copy to ... Archi… (read more)

How to filter all incoming emails to copy to another folder?

Filter has no "on incoming" criteria, only

Subject
From
Date
Size

I want "upon arrival", copy to ... Archive will probably do.

Alternatively, is there a setting for ALL Subjects, ALL Froms, ALL Dates, ALL sizes?

Thanks.

Solved 4 100

the last days my new mails didn’t arrive

Dear Ladies and Gentlemen, the last few days my new mails didn’t arrive, perhaps because I tried to introduce new digital items. Please tell me how I can use thunderbird … (read more)

Dear Ladies and Gentlemen,

the last few days my new mails didn’t arrive, perhaps because I tried to introduce new digital items. Please tell me how I can use thunderbird to get my mails; perhaps I have to change my settings. I find it strange that this occurs after I did a donation to you….

Regards,

Agnes Haffner

Open 1

Send, attachment and more options buttons missing (android)

Hello, when I try to answer a message or forward an e-mail, both the attachment, send and more options buttons are missing. They are there when I compose a new e-mail. Wh… (read more)

Hello, when I try to answer a message or forward an e-mail, both the attachment, send and more options buttons are missing. They are there when I compose a new e-mail. What can I do?

Open 1 90

SEND and SEND LATER Buttons Disappeared from Compose Message (Thunderbird 140.12.1esr (bug1989214)

My recollection is that prior to a recent automatic update to Thunderbird 140.12.1esr (64-bit) when I had a message composition window open, there were "SEND" button and … (read more)

My recollection is that prior to a recent automatic update to Thunderbird 140.12.1esr (64-bit) when I had a message composition window open, there were "SEND" button and possibly a "SEND LATER" button (to the left of the addressee and cc addresses in addition to the keyboard shortcuts (CTRL ENTER and CTRL SHIFT ENTER).

Following the update, there is no longer anything to the left of the addressee information. I have checked the toolbar menus, and there do not appear to be any button options. I can still send messages, but the lack of the buttons is a hindrance.

Open 4 40

There is no "send" button appearing when I am creating an e-mail (new or reply) (bug1989214)

Thunderbird 152.0.1 Windows 11 Pro 10.0.26200 Build 26200 When I create a new e-mail or reply to one that I have received I am able to type in all fields, but there is no… (read more)

Thunderbird 152.0.1 Windows 11 Pro 10.0.26200 Build 26200

When I create a new e-mail or reply to one that I have received I am able to type in all fields, but there is no "Send" button to the left of the "From", "To", and "Subject" fields.

I can work around this by clicking "File...Send Now", but that is very inconvenient when I am sending many e-mails.

Open 3 50