Thunderbird Community Forum

This is the screen I get when I follow the instructions from the first denial screen:

400. That’s an error.

The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

the last time I received an email update on my desktop PC (Win 7 Pro) was 4:08PM (yes, PM) for one account and 4:44AM (yes, AM) for the other account. On my phone, the 4:08PM is the same but the other email account recd an update at 3:17PM.

Has anyone had this problem where the headers download but you CANNOT see the contents of the email? If so, has anyone found a solution to being able to see the contents. Centurylink email support is a joke.

GOAL: I am trying to get off of Centurylink but I have lots (OVER 20 years) of important (health and support group related) emails (thousands) that I would like to retain the full contents to and move the mail to my live.com account. I figured out how to set up the other account on Thunderbird already but can not get the full email on my primary Centurylink (Q.COM) account to download. I think I configured the download options correctly but am not sure. See attached.

Thanks in advance!

I have used Thunderbird for years on my desktop computer with a gmail account. I have many "Contacts" in my Address Book.

 I recently added Thunderbird to a new laptop computer.  The laptop Thunderbird does not "see" my contacts or address book.

. . . . I am not going to re-create my entire Address Book in the laptop by re-typing thousands of contacts!!!!!!!

Hello, I want to delete all incoming gmail messages. I have set up a filter but instead of deleting them it puts them in the Trash folder.

Is this the expected behaviour?

Cannot delete e-mails from inbox. Cannot move them to Trash. Will copy only a few into trash and not remove them from the inbox. Emptied trash, compacted inbox. Read your suggestions, not help. Using Windows 10, latest version, Thunderbird 139.0.2.

I set up a sub-folder to my INBOX. Named it PRIORITY INBOX. Used message filters to send 3 e-mail addresses to the new inbox. It worked, then something changed and it stopped working. Incoming messages from those 3 addresses don't show up in PRIORITY INBOX. They also don't show up in INBOX or JUNK or TRASH. They don't show up anywhere I can find. Then I deleted all three filters, then deleted the PRIORITY INBOX. Now no messages show up anywhere from those three addresses. HELP!

Until recently the search message function displayed a count of the number of finds down in the bottom left hand corner of the screen. Now the number flashes on for a second or two and disappears. To know the results of a search now, I have to sit and watch until the search is complete otherwise I have to way of knowing how many were found. Has anyone had this happen and found a solution?

Hello Following a recent thundebird update, the body of certain emails contains a list of links to images rather than the images themselves that appeared before. The screen looks crowded, confusing and unattractive. How can I revert to the old, much more attractive appearance ? I have searched but can find no help. Regards

Local folders were in default location on C: drive, 128GB SSD boot drive. Installed a 1TB SSD as D: drive. Want to use D: for local folders. When changed local drive to D: lost access to default Local Drive. Can't reconnect as location not visible in file explorer. Want to move local folder from C: to D:.

When I chose a color for a phrase in my email, I accidentally added a color I don't want to the list of custom colors. It was a shade off. How can I delete this so that I won't use it again?

Am I remembering wrong, or previous versions of Thunderbird would allow for "viewing" server certificate exceptions added. (Settings>Privacy>Certificate Manager>Servers).

I need to review some certificates installed manually. If there is any other easy way to "open" and review certificates somewhere I am not aware of, I would appreciate pointers to it.

Thanks in advance!

[ 128.12.0esr (64-bit) / Thunderbird Nebula / Linux; but I have seen the same behavior in a windows machine ]

I am a user of Mac. I installed Outlook for Mac. Can we import .pst .olm files to Thunderbird ? Will it support or not ? Assume it supports what option should we choose in Imports among the 5 options given ? .PST which Option ? .OLM which option ?

As the subject indicates, when I right click Local Folders, and select Mark All Folders Read, nothing happens. It worked fine two days ago, but not so now. If I right click an individual folder, such as Inbox, or a sub-folder, and choose mark folder read, it works fine.

I have not changed my settings on my computer, yet for some reason I now get an smtp error when trying to send and email. I followed the instructions as best as I could. If I cannot get this fixed I will have to change email provider. Charles

Continually receiving this message "Login to server mail.talktalk.net with username aohl3894@tiscali.co.uk failed". It then says that it cannot connect to server SMTP.talktalk.net This has been like this since 23rd June. It seems that i can receive on Thunderbird, but not not send.

Can both receive and send on Talktalk.mail

When I want to forward a link, article, or anything really, I get a box that asks if I want to install Thunderbird, which is already installed, and clicking on buttons for exit, or anything else doesn't work, nothing except moving to forward to install it again. Which I have tried, and that doesn't work, either. I am just stuck!

Hello! I used the automatic setting up of Thunderbird and it all appears alright with one notable exception. Inbox on the server (webmail.aruba.it) is synchronized with Thunderbird on my laptop i.e. when I receive messages I can see them both when logging into the server as well as locally on Thunderbird. However, sent e-mails from the server webmail.aruba.it I cannot see (are not stored locally on Thunderbird). Interestingly enough, though, if I send a message from Thunderbird (locally) I can see it synced in the "sent" folder on webmail.aruba.it. Could you help?

I am moving thunderbird account to a new computer. After downloading and getting to login screen, I click 'done'. The programme only starts to re-assess/re-test the config. This happens whether manual or automatic configuration is chosen. When I click 'done', it only goes to find the config again. It does not begin importing the profile/account/emails.

I waited a few times ... so it could download the emails/profile/account - nothing happens. No 'progress bar' appears.

How do I get the programme to begin loading on this computer? Thank you in advance