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Some pages don't load properly in Firefox, they load fine in Internet Explore(which I'd rather not use) Please help!

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  • Last reply by cor-el

A few pages, Macys.com, dominoes.com, our local school website, etc appear to be in 'edit mode' I've checked javascript and it's enabled, I've checked Add-Ons and Extentions with no luck. I'm sure it's a simple fix, but I'm computer illiterate so I don't know where to begin to fix it.

Please Help!

A few pages, Macys.com, dominoes.com, our local school website, etc appear to be in 'edit mode' I've checked javascript and it's enabled, I've checked Add-Ons and Extentions with no luck. I'm sure it's a simple fix, but I'm computer illiterate so I don't know where to begin to fix it. Please Help!

All Replies (1)

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).