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I cannot delete the "Old Firefox Data" folder from my DESKTOP

Firefox Profiles
n5 replied 16 hours ago
n5
n5

Am I seriously supposed to enter windows safe mode to delete this folder, my machine requires a bitlocker password for me to enter safe mode in windows. I could probably do it, but I do not understand why I have to go through this insane process to remove a folder from my desktop.

I cant believe this software is capable of making a completely unremovable folder on my desktop, I don't have permission to remove a folder from my own computer? Seriously? I'm supposed to go into recovery mode in windows just to delete some firefox folder? THIS IS INSANE.

I tried restarting, changing permissions, I get access denied error. Is there anything else I can do?

Am I seriously supposed to enter windows safe mode to delete this folder, my machine requires a bitlocker password for me to enter safe mode in windows. I could probably do it, but I do not understand why I have to go through this insane process to remove a folder from my desktop. I cant believe this software is capable of making a completely unremovable folder on my desktop, I don't have permission to remove a folder from my own computer? Seriously? I'm supposed to go into recovery mode in windows just to delete some firefox folder? THIS IS INSANE. I tried restarting, changing permissions, I get access denied error. Is there anything else I can do?

All Replies (2)

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi,

That's definitely not how it's supposed to work. Unfortunately, it's hard to tell what exactly went wrong... and Windows is not good at dealing with permissions. I believe you should be able to change the permissions and/or identify the exact error via the Windows command line... try to debug with any AI chatbot

n5
n5 Mwenye swali

I have uninstalled firefox, the folder is still there, un-deletable, tried so many different terminal commands in admin mode, this folder is going to stay on my computer for the rest of its life. Unless I use bitlocker encryption key to access the drive as if my computer has been compromised by a virus.

Uliza swali

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