Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

no sound using audio recorded with akamai player with Fire Fox

  • 2 majibu
  • 0 wana tatizo hili
  • 94 views
  • Last reply by Karl

Karl
Karl

I am do not get sound using audio recorded with akamai player with Fire Fox browser. I tried the same link using Edge browser and the audio works.

I have tried clearing the cache, but still no sound.

How do I resolve this issue using Fire Fox as my default browser? Is there an audio extension that is needed?

I am do not get sound using audio recorded with akamai player with Fire Fox browser. I tried the same link using Edge browser and the audio works. I have tried clearing the cache, but still no sound. How do I resolve this issue using Fire Fox as my default browser? Is there an audio extension that is needed?

Chosen solution

How about providing steps to replicate and examples...

Read this answer in context 👍 0

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

Suluhisho teule

How about providing steps to replicate and examples...

Karl
Karl Mwenye swali

Simply click on the link to an audio link in the email and the audio should play, but doesn't using Fire Fox. Do the same with Edge browser, and it plays.

Uliza swali

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.