Firefox Community Forum

Be specific when describing your issue. Our volunteers are Mozilla users just like you, giving their own time to help. Instead of saying “something is broken,” try to explain exactly what’s happening. For example, saying “YouTube videos are always choppy” makes it much easier for us to understand and help you quickly.

When I open a website that requires my computer's camera, nothing displays except a black box, even though the camera is allowed in both Firefox and on the website.

I cannot listen music from browser through bluetooh attached device. I ave a bluetooth speaker which I use for all apps on my laptop. Today I noticed that it does not send signal to the BT speaker but through the laptop speakers. What can I do or what settings should I change. Laptop and BT speaker are paired. Thank you!

I'm using Firefox esr, the latest version 149.0.2. Since this update, I can no longer load the videos on NPR.org's home page. Something pops up, but then the wheel/circle thingie just goes round and round, and never loads the video.

My ad blocker was already off for this site. I've tried restarting Firefox in Troubleshooting mode, and changing the various security settings mentioned in this article: https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues#w_check-some-firefox-settings, such as adding it to the "Allow popups" exceptions (never necessary before) and other settings. I've reloaded the page multiple times, restarted Firefox, etc.

Can anyone suggest anything else to try?