Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why/how are older emails disappearing from the Inbox?

  • 2 majibu
  • 0 wana tatizo hili
  • 3 views
  • Last reply by JudEric

more options

Why are older emails disappearing from the Inbox? It didn't do this when I was using Windows 7SP1. Now I have Windows 11 and it seems the Oct and Nov emails I had have disappeared. Only Dec emails are in the Inbox.

Why are older emails disappearing from the Inbox? It didn't do this when I was using Windows 7SP1. Now I have Windows 11 and it seems the Oct and Nov emails I had have disappeared. Only Dec emails are in the Inbox.

All Replies (2)

more options

is you account IMAP or POP. I would guess IMAP and you are not aware your providers retention policy applies to the local IMAP account. But that is a guess.

more options

Hmmm. Nope. Don't know. It didn't seem to matter using Win7 on my old computer. I had hundreds in the Inbox at one point and didn't lose any. Will check this out though. Thanks for your reply.

Uliza swali

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.