Hi,

The people who answer questions here, for the most part, are other users volunteering their time (like me), not Mozilla employees or developers. If you want to leave feedback for developers, you can go to the Firefox Help menu and select Share ideas and feedback…. Alternatively, you can use this link. Your feedback gets collected by a team of people who read it and gather data about the most common issues.

You can also file a bug report or feature request. See File a bug report or feature request for Mozilla products for details.

Or would you like help getting your filters to work? If so, post screenshots of rules.

Rick, Rules may be working again. Wondering if there is a "reset" switch/button I can use.  ?? Also, is there a free class on the "Rules"? In a nursing home so no income. Thanks

What would you like to re-set?

There are no classes. A guide to message filters is here: https://support.mozilla.org/en-US/kb/organize-your-messages-using-filters

Please ask when you have specific issues.

Rick, All TB files seem to be here: C:\Users\user\AppData\Roaming\Thunderbird. Msg file was empty at the time. Was thinking "is there a 'reset' button"? I guess not.

I got some tips from Dave which was informative. https://support.mozilla.org/en-US/questions/1542958

All "seems" to be working better now. Some msgs disappeard. Lost Address Book for a while. Copied Gmail's.

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