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Cannot Retreive Outlook Email

  • 3 majibu
  • 7 wana tatizo hili
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  • Last reply by david

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Receiving the following message. Changed nothing. Just stopped working. All other portable devices working fine.

The RETR command did not succeed. Error retrieving a message. Mail server outlook.office365.com responded: Server Unavailable. 21

Has anyone seen this or have a solution? Thank you.

Receiving the following message. Changed nothing. Just stopped working. All other portable devices working fine. The RETR command did not succeed. Error retrieving a message. Mail server outlook.office365.com responded: Server Unavailable. 21 Has anyone seen this or have a solution? Thank you.

All Replies (3)

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Is this a POP account? I think that error happens when there is an error retrieving a message. You might try logging in online to view the folder and possibly delete or move problem message.

Helpful?

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this issue is also with me and for some reason it works and then goes out no idea why or is it a Microsoft issue or TB issue

Helpful?

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This is a server issue, not related an email client.

Helpful?

Uliza swali

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