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Firefox blocks my accesss to Acestrt.com files and their support staff

Firefox Troubleshooting
FredMcD replied
prothero
prothero

Firefox blocks my access to Ancestry.com files and also blocks my communication with their support staff. What can I do to solve this problem?

Firefox blocks my access to Ancestry.com files and also blocks my communication with their support staff. What can I do to solve this problem?

All Replies (1)

FredMcD
FredMcD

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop