Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Addons page fails to open

  • 1 jibu
  • 2 wana tatizo hili
  • 83 views
  • Last reply by Mkll

bsu74
bsu74

I am running Firefox 57, 64bit on Win 10 Pro 64bit. I had to refresh my browser install and lost my customizations, When I try to add new themes or addons a new tab opens and seems to try to load, but it always comes up with a blank page. Any ideas?

I am running Firefox 57, 64bit on Win 10 Pro 64bit. I had to refresh my browser install and lost my customizations, When I try to add new themes or addons a new tab opens and seems to try to load, but it always comes up with a blank page. Any ideas?

Chosen solution

Hello, AMO is currently down -- https://bugzilla.mozilla.org/show_bug.cgi?id=1417451 -- not to worry people are on the case, and fixing on it as I type this. Will let you know when it is back up!

Read this answer in context 👍 2

All Replies (1)

Mkll
Mkll

Suluhisho teule

Hello, AMO is currently down -- https://bugzilla.mozilla.org/show_bug.cgi?id=1417451 -- not to worry people are on the case, and fixing on it as I type this. Will let you know when it is back up!