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Since yesterday afternoon cannot connect to my.yahoo.com - why? xxxxxxxxxxxx@yahoo.com

steve_marlin
steve_marlin
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I have a shortcut icon set to connect to my Yahoo home page using Firefox. When I shut down the day before yesterday it was working fine. Yesterday afternoon when I tried to connect I got a message "waiting for my.yahoo.com", and sometimes a message comes up that Yahoo engineers are working on the problem. I can connect and sign in to my Yahoo!Mail thru the Mail icon on the toolbar.


edited email from spambots and public

I have a shortcut icon set to connect to my Yahoo home page using Firefox. When I shut down the day before yesterday it was working fine. Yesterday afternoon when I tried to connect I got a message "waiting for my.yahoo.com", and sometimes a message comes up that Yahoo engineers are working on the problem. I can connect and sign in to my Yahoo!Mail thru the Mail icon on the toolbar. edited email from spambots and public

Modified by James

Chosen solution

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

You may have to repeat clearing the Yahoo cookies if it isn't working the first time. --- You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)
Read this answer in context 👍 13

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Suluhisho teule

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

You may have to repeat clearing the Yahoo cookies if it isn't working the first time. --- You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)
steve_marlin
steve_marlin Mwenye swali
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Thank you very much - this solution worked great!