Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

Amazon recomends using browsers other than Firefox

James Davis replied
rshearin

I get this when I try to play Amazon Videos since upgrading Firefox...

"For more features and less buffering, we recommend using the HTML5 video player on Google Chrome, Internet Explorer 11 on Windows 8.1 or later, Microsoft Edge, or Opera. "

I get this when I try to play Amazon Videos since upgrading Firefox... "For more features and less buffering, we recommend using the HTML5 video player on Google Chrome, Internet Explorer 11 on Windows 8.1 or later, Microsoft Edge, or Opera. "

All Replies (2)

Do you have any problems there? If not, don't worry about it. Some web sites do not like Firefox.

I have the same issue, but not with amazon. It says:

"For more features and less buffering, we recommend using the HTML5 video player on Google Chrome, Internet Explorer 11 on Windows 8.1 or later, Microsoft Edge, or Opera."

I don't know who the "We" is. It occurs in latest Firefox 42 under Windows.

Modified by James Davis