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I can't send emails

boblore

I live in Germany and use t-online for my email. I can receive emails but not send. I have tried to fix it myself but nothing I do has worked. I don't understand all the technical stuff, so this is maybe my problem. Can anyone help me? PLEASE

Maybe there is someone near me in Germany (Obertshausen) by Frankfurt that can Help. I speak German so this would not be a problem.

I live in Germany and use t-online for my email. I can receive emails but not send. I have tried to fix it myself but nothing I do has worked. I don't understand all the technical stuff, so this is maybe my problem. Can anyone help me? PLEASE Maybe there is someone near me in Germany (Obertshausen) by Frankfurt that can Help. I speak German so this would not be a problem.

Alla svar (7)

if you post screenshot of error message and also screenshot of SMTP server settings pane, someone may have ideas. click to the 'account settings' pane, highlight account name in left sidebar, and look to lower right and click the 'edit SMTP' button. I attached a sample screenshot of where to find it.

Thank you for your reply. I don't know how to make a screenshot so I just wrote the SMTP server information.

                                     SMTP server
          settings

Description: boblore@t-online.de Server Name: smtp.t-online.de Port: 465 Default: 465

          Security and Authentication

Connection Security: SSL/TLS Authentication Method: Normal Password User Name: boblore@t-online.de

The default setup from thunderbird is attached. try that

I went to account settings. Clicked server settings it was a match

Then down to outgoing server server name was: smtp.t-online.de not what you showed me: securesmtp.t-online.de Where do I go to change server name?

change it in the pane itself. I included a screenshot to show location

David I thank you. It works. If you are going to be in Las Vegas between 13 Aug and 27 Sep, I'll take you out for dinner and drinks. Thanks again Bob Church

Dang! I'll miss out. :) Anyway, you're welcome. A tip: If you need to do this in the future, try the Thunderbird default before using what others say to use. The default is usually the right one. Regards and don't lose all your money in Las Vegas.

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