Thunderbird supportforum

I am trying to Thunderbird to work from the profile folder I have set up on drive Y:. I copied the Thunderbird folder from C: to Y:Thunderbird. and changed the profiles.ini path from Path=Profiles/0zqxuk4s.default to Y:Thunderbird/Profiles/0zqxuk4s.default. After doing this I start Thunderbird and it wants me to setup a new profile. What am I doing wrong?

When I delete a message, this window pops up which says: "The messages you have deleted can be purged from disk. This operation will save about 1.2 GB of disk space. Select the option below to let Thunderbird do this automatically without asking you." Over and Over. I always click "Cancel".

Is there any way I can make this stop happening? If not, is there any way an additional check-box can be added to the window? Something like "Stop asking this question"?

Thanks.

Whenever I move an e-mail message in Thunderbird from my Inbox (which is IMAP) to a local folder, the Firefox Web browser immediately opens up with the next message from my Inbox loaded in it. I've been using Thunderbird and Firefox for many years, but this problem just started recently. (In case it helps: If I move an e-mail from the Inbox to another IMAP folder, there's no problem. It's only when I move it to a local folder.)

I'm trying to set up an existing email account on a new computer. Thunderbird finds the configuration on the server, but chokes when I click Done and it attempts to verify the password. I use that password to log into Yahoo (att account), and have typed it several times, so I know that a mis-typed password isn't the issue. Please advise.

Hi

I am migrating a Windows 7 PC to Linux Mint.

Originally the PC had Seamonkey, and reading about the migration I decided it is best to switch to Thunderbird. Migration from Seamonkey to Thunderbird worked fine on Windows 7.

I followed the instructions to migrate from Windows 7 to Linux on this thread https://support.mozilla.org/en-US/questions/1277613 but it does not appear to work.

I have done the following: 1. I renamed all files and folders under .thunderbird folder in Linux with -old so that I can recover them in case they are needed 2. Copied all files and folders including the ini files from Thunderbird profile in Windows to .thunderbird in Linux Mint 3. Copied all files from Profile folder into .thunderbird folder so profile folder is empty 4. I removed pkcs11.txt from the profile folder 5. Started Thunderbird in Linux

However, what I get is a message "Need to create a new profile because this is an older version", and it creates a new profile but it is all empty. No accounts (I have 5 accounts), no emails, or passwords!

I have checked and both Windows and Linux Thunderbird installations are the latest available versions. Windows (78.7.1 - 32-bit) and Linux (68.10.0 64-bit). I know I have not converted 32-bit to 64-bit, but I am unsure if that is the cause and if it is, how to carry out the conversion (and on which machine).

Thunderbird has become dysfunctional, I think since the last update. I’ve been using Thunderbird for many years, with an Earthlink account, set to POP3 server. Currently, I am using it on my iMac with Mojave 10.14.6. The first symptom that I encountered was being unable to Send emails. Then, I discovered that I couldn’t download emails. Later, to my surprise, it downloaded the latest emails from Earthlink, but all of that email was still on the Earthlink server.

I changed the Earthlink password because I was afraid it was defaulting to IMAP, which I don’t want. But I haven't been able to enter the new password in Thunderbird. I can hardly do anything without getting the spinning ball, and the application freezing. I have to Force Quit to try again, but the same thing happens. Furthermore, I have discovered that the Earthlink account is duplicated under Account Settings. I have absolutely no clue how that happened!

Loading the program and selecting About Thunderbird brings up nothing, so I can’t tell you the version I am using. The Earthlink account is not my only account in Thunderbird. If I have to reinstall the application, would I have to set up all of those accounts all over again?

I have archived emails going back to 1998, when I used Netscape. Most under Local, but some in the Earthlink account that I was using for downloading emails. Yes, my Thunderbird library (libraries?) is/are backed up. But I’m afraid to delete things from within Thunderbird.

TB stopped working after upgrading to Version 78 and I'm getting an error message on the calendar [Exception... "ComponentManager::CreateInstance returned failure code:" nsresult: "0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE)" location: "JS frame :: resource:///modules/CalCalendarManager.jsm :: createCalendar :: line 153" data: no]

I've tried changing the TLS level, that did not work....I check with my provider "Cox" and they are using TLS level 3....and the other suggestions on the support site, nothing works.....I can log into and send and receive e-mail from the Cox webmail....I deleted my account in TB and re-entered, no luck....changed my password, no luck....I'm out of ideas....I'm running on a Dell tower with Windows 10.....any other ideas?

Hello,

I’m trying to mitigate low space on my Mac mini by moving the email storage comatinaernof thunderbird to my synology nas.

It will not work. I end up with a weird ‘shell’ of thunderbird after reboot, which crashes almost immediately after clicking anything.

Would love some advice.

Miles.

Hello.

I have tried everything to try to move my profile to an external drive (a network attached drive in this case, synology).

Every time I follow the guides (using various methods), when I reboot into thunderbird I get an empty (and slightly weird looking) interface, which crashes upon any input.

I have very limited storage in my Mac mini, and I want to move my thunderbolt storage container over to my NAS. This is a synology DS 1618+’attached via 10gbe.

Any further ideas?

Ta!

Miles.

TB 78.8 (32 bit) in win 10 addon provider for caldav & carddav and TbSync

past due occurrence of a recurring zoom meeting keeps posting reminders every 10 minutes. Meeting was probably synced from google calendar with a notification of 10 min before. This timing is changeable in TB but reverts to original 10 min. in TB.

Local additions to TB calendar snooze and dismiss as these have always worked.

Dear Tbird folks, I'm on Thunderbird V78.8.0 on Windows 10. I want a way to save all my address books. I selected All Address Books and then I selected Tools -> Export and it opened a Save dialog pointing to a random folder and started saving files. I could not stop it except to keep pressing Cancel for each address book until it ran out of books to save.

This seems like a flaky way to save things. Why was there no option to pick a destination folder? I then selected one address book and used Tools --> Export and it behaved properly. But that's the slow and tedious way to save all of them.

How is it supposed to work when you want to save All Address Books in a row?

Yours, Michael F

I am using the beta channel of Thunderbird. Ever since Version 86.0beta (end of Jan 2021), Thunderbird starts up with the same tabs open; even if the email has been deleted. Newly opened tabs are not displayed. I have done a number of things to try change it, to no avail. Among them was: compacting folders, starting up in safe mode, clearing cache and setting the pref "mailnews.send.jsmodule" to false. (By the way, that last thing was a bad idea: opening emails would not work anymore; luckily I was able to reverse that.) I had hoped that a next version would correct this behavior. Anyone having thoughts? Thanks.

Running Thunderbird on Ubuntu, using operating system color scheme. Prior to upgrade to 78.7.1, calendar background was white, with muted colors for weekend, current day.

Two issues after upgrade:

1 - edit a single entry of a recurring sequence (changing the day); saving the change causes the background color to change to black, with purple for saturday and dark olive for sunday (not my idea of good colors, and definitely not what I want) [ just encountered a second way of causing the calendar color change - start Thunderbird, calendar shows operating system color scheme; change focus to another window then select thunderbird - colors change to black/purple/olive ]

2 - restarting thunderbird restores the operating system color scheme for calendar but the change to the single entry of the recurring series is lost (reverts to the recurring series value)

Any ideas?

Hello. I'm a happy camper. Just converted a bunch of old .pst files to .mbox, installed Thunderbird on my Mac, and have been able to access them. Awesome sauce!

I'm on a roll-- why not go for even more? Instead of having 3-4 different folders in Local Folders, is there a way I can consolidate them into one? These archives are all from same job, but span different time frames.

It might be as easy as dragging everything into one folder, but figured I should check with the experts before breaking anything. Oh, and if there *are* messages that somehow appeared in more than one archive, will "duplicates in the merged folder" be the only problem it causes?

Thanks much!

Hi,

I'm running TB 78.7.1 on Windows 10 and have my local folders saved to a USB drive. My USB was assigned as the F: drive and I'd configured TB to use this drive for the local folders. After many successful uses of the USB on the F: drive, the next time I started TB I noticed that my PC had assigned the USB to the G: drive. Within TB, I changed the local folder from F: to G: and restarted TB as prompted. After restarting, TB had deleted all the folders on my USB! The USB now has files such as:

[Gmail].sdb [Gmail].msf filterlog.html inbox.msf msgFilterRules.dat Templates.msf Trash Trash.msf Unsent Messages Unset Messages.msf

I found a file recovery tool and was able to restore some of the deleted files. This was a painstaking process. After restoring the files and folders on the USB I was able to get TB to recognize my local folders again using the F: drive. Today, I plugged in my USB and once again the PC assigned it to the G: drive while TB was configured with F:. Instead of changing the TB configuration, I decided to use 'Computer Management' and changed the USB drive from G: to F:. I kicked off TB but it still deleted my local folders and left files similar to the ones listed above. Why is TB behaving this way? I need to use the USB for my local folders since this is a shared PC. Is there a way to stop TB from deleting my local folders on my USB or is this a bug? Thanks in advance for any help!

Lately I've been repeatedly asked for my SMTP password on the first email I send of the day (until closing TB) from certain accounts of those I have.

There appears to be nowhere where I can just ADD an SMTP account and it's respective password.

The particular accou8nt does not appear in the SMTP list of about ten accounts I have. Thus I can't edit it.

Believe me, for the two accounts in which this has been happening, they were once in that list.

Now the account is there but the smtp usage data is not on a line.

And when I do enter the respective password, TB does not ask me to remember it nor make an addition to the SMTP list.

thanks

Thunderbird won't play embedded videos in the feed reader and I can't figure out how to configure it to do so. Optimally, I'd like to individually trust subscriptions to do so. Is there a way?

Hi! I recently deleted the mails registered on the hosting account. the clients for whom I had configured emails in thunderbird no longer had access to their emails.

how can I reconfigure the mails so as to keep the old mails?

I run my own archive methodology in Thunderbird. In the .thunderbird path with thunderbird not running I usually rename the INBOX to Inbox_year, for example Inbox_2019. I then make a new Inbox and restart thunderbird. I do the same with the SENT mail directory. I am quietly confident that this is what I have done for more than two decades. The process is NOT working at the moment. I don't really know why and I cannot find any documentation that will help me link or directly attach the getting of mail to the new inbox. It is linked to the moved folder. That is new mail is put into the Inbox_year box and not the standard inbox. I admit to not under the presented icons. The icon associate with the Inbox and the Inbox_year just move is an envelope with an unsealed flap. A;; the other icons are folder icons. I hope that my description is sufficient. Thanks and regards Peter