Thunderbird gemenskapsforum

From time to time - and for reasons that I cannot discern - I get screens popping up from Google saying that it needs information or permission to access T-bird accounts. I have both gmail and other domain mail server accounts in T-bird.

Today, it's happening again. I can't seem to resolve the issue even though I've been through the process of providing requested information and permissions. I can't get T-bird to connect to servers to look for downloadable messages. This is a problem that is keeping me from using 2-step verification with several websites that I need to contact. I say that T-bird isn't connecting because the messages that normally appear when I request downloads do not appear at the bottom of my screen. The problem started with the first screen below and has now migrated to the second screen. I tried sending test email among my accounts, both gmail and others, but I cannot. As far as I can tell, T-bird is sending the messages to servers but not retrieving them, but I cannot be sure they were sent. As I was typing this sentence the second screen below popped up without my doing anything with email.

I don't recall what I've done in the past to resolve the issue. IIRC it has required different acts at different times. Today, nothing seems to work. If this continues, I'm going to have to find another email client after having used T-Bird for more than a decade.

Can someone please tell me how to get off this merry-go-round?

Since about 1400 GMT, my inbox on my computer (but not on my tablet) has (a) not been receiving emails and (b) has been sending only some of the ones for which I pressed "Send". What should I do?

I am using Linux Mint Cinnamon 21.3 and Thunderbird POP3 email. I have 10 email accounts.

What I have noticed is the Thunderbird 128 series startup email check and/or "get all messages" is quite slow compared to previous versions.

Thunderbird 102.15.1 took only 4 seconds to check 10 email accounts, Thunderbird 115.18.0 took 5 seconds, but Thunderbird 128 and 136 series takes 15 seconds. All of these have used the same user profiles.

Is this slowness by design?

I upgraded yesterday from Linux Mint 20.3 to Linux Mint 21 with Thunderbird 115.18.0. Since then whenever I open an email the window is at top left of the screen and is partially obscured. I can move it easily, but new messages always default to the top left position, unlike the Thunderbird in Mint 20.3 where new messages defaulted to the last used position. Can I change this behaviour?

My email is no longer working. Is this a Comcast. net problem or a Thunderbird problem? You have me in your database per my original set-up which is still correct. Can the issue be due to ne update requirements?

As of yesterday, 3/18/25, I can no longer dismiss or pause and calendar notifications. The drop down works but the dismiss or pause doesn't work. All I can do is close the Window. This seemed to start after a Microsoft update/restart. Gee, who'd a thunk it? Jeff

A calendar item with reminders will not edit or delete. This repeatedly pops up reminders days after the event. No, the "Read Only" box in Calendar Settings is not checked (refers to a similar fault reported by someone 9 years ago!). The calendar is tied to my Google calendar, and it is NOT present there, having been deleted.

Hi,

I put some messages into folders yesterday and then created another folder and dragged the first folder into it to become a subfolder.

When I did this, I saw the new folder but it couldn’t be expanded to show the subfolders.

All other mail clients showed the correct hierarchy except Thunderbird.

Why is this happening?

Secondly, I post comments on the thunderbird blog regularly but they never show up. Where are they disappearing to? Are you receiving them?

[The documentation](https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_finding-your-profile-without-opening-thunderbird) says that my profile should be at `home/[user]/.thunderbird`. It is not there.

In settings the "Open Directory" button does nothing (cursor spins and then nothing happens).

In `about:profiles` I see the profile listed at `/home/[user]/.thunderbird/[XXX]`. That folder does not exist (so far as I can tell (I have hidden files turned on). The _Local Directory_ version _does_ exist (`/home/[user]/.var/app/org.mozilla.Thunderbird/cache/thunderbird/[XXX]`)

What's going on? Am I doing something wrong?

---

about:profiles

 Application Basics

   Name: Thunderbird
   Version: 128.8.1esr
   Build ID: 20250317192722
   Distribution ID: thunderbird-flatpak

   Update Channel: esr
   User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:128.0) Gecko/20100101 Thunderbird/128.8.1
   OS: Linux 6.11.0-19-generic #19~24.04.1-Ubuntu SMP PREEMPT_DYNAMIC Mon Feb 17 11:51:52 UTC 2
   OS Theme: Yaru-dark / Yaru

   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 1
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Memory Size (RAM): 31.1 GB
   Disk Space Available: 709 GB

 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) outlook.office365.com:993, SSL, OAuth2
     OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, OAuth2, true

   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

 Libraries

     Library
     Status
     Expected minimum version
     Version in use
     Path

       RNP (OpenPGP)
       OK
       0.17.1
       0.17.1.MZLA.128.8.1esr.botan
       /app/lib/thunderbird/librnp.so

       OTR
       Failed to load. OTR chat encryption will not work.
       -
       -
       -

 Calendar Settings

   Home

     Name
     Value

     Name:
     Type: storage
     Disabled: true
     Username:
     URI:
     Refresh Interval:
     Read-only:
     Suppress Alarms:
     Cache Enabled:
     iMIP Identity: id1
     iMIP Disabled:
     iMIP Account:
     Organiser Id:
     Force Email Scheduling:
     Popup Alarms Supported:
     Alarms on Invitation Supported:
     Max Alarms Per Event:
     Attachment Supported:
     Max Categories:
     Privacy State Supported:
     Priority Supported: true
     Event Supported:
     Task Supported:
     Local Time Supported:
     UTC/GMT Supported:
     Auto-Scheduling Supported:

 Crash Reports for the Last 3 Days

 Remote Processes

   Type: Count

   Isolated Web Content: 1

 Add-ons

     Name
     Type
     Version
     Enabled
     ID

       Language: English (GB)
       locale
       128.8.20250317.192722
       true
       langpack-en-GB@thunderbird.mozilla.org

       Language: English (US)
       locale
       128.8.20250317.192722
       true
       langpack-en-US@thunderbird.mozilla.org

       System theme — auto
       theme
       1.3
       true
       default-theme@mozilla.org

       Dark
       theme
       1.3
       false
       thunderbird-compact-dark@mozilla.org

       Light
       theme
       1.3
       false
       thunderbird-compact-light@mozilla.org

 Security Software

   Type: Name

     Antivirus:
     Antispyware:
     Firewall:

 Legacy User Stylesheets

   Active: false
   Stylesheets: No stylesheets found

 Graphics

     Features
     Compositing: WebRender
     Font Visibility Debug Info: Linux Unknown - ID=org.fr
     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: outOfProcess: false

inProcess: true EGL_VENDOR: Mesa Project EGL_VERSION: 1.5 EGL_EXTENSIONS: EGL_ANDROID_blob_cache EGL_ANDROID_native_fence_sync EGL_EXT_buffer_age EGL_EXT_config_select_group EGL_EXT_create_context_robustness EGL_EXT_image_dma_buf_import EGL_EXT_image_dma_buf_import_modifiers EGL_EXT_present_opaque EGL_EXT_protected_content EGL_EXT_query_reset_notification_strategy EGL_EXT_surface_compression EGL_EXT_swap_buffers_with_damage EGL_IMG_context_priority EGL_KHR_cl_event2 EGL_KHR_config_attribs EGL_KHR_context_flush_control EGL_KHR_create_context EGL_KHR_create_context_no_error EGL_KHR_fence_sync EGL_KHR_get_all_proc_addresses EGL_KHR_gl_colorspace EGL_KHR_gl_renderbuffer_image EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_3D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_image_base EGL_KHR_no_config_context EGL_KHR_reusable_sync EGL_KHR_surfaceless_context EGL_KHR_swap_buffers_with_damage EGL_EXT_pixel_format_float EGL_KHR_wait_sync EGL_MESA_configless_context EGL_MESA_drm_image EGL_MESA_gl_interop EGL_MESA_image_dma_buf_export EGL_MESA_query_driver EGL_MESA_x11_native_visual_id EGL_WL_bind_wayland_display EGL_WL_create_wayland_buffer_from_image EGL_EXTENSIONS(nullptr): EGL_EXT_device_base EGL_EXT_device_enumeration EGL_EXT_device_query EGL_EXT_platform_base EGL_KHR_client_get_all_proc_addresses EGL_EXT_client_extensions EGL_KHR_debug EGL_EXT_platform_device EGL_EXT_explicit_device EGL_EXT_platform_wayland EGL_KHR_platform_wayland EGL_EXT_platform_x11 EGL_KHR_platform_x11 EGL_EXT_platform_xcb EGL_MESA_platform_gbm EGL_KHR_platform_gbm EGL_MESA_platform_surfaceless

     WebGL 1 Driver Renderer: Intel -- Mesa Intel(R) Graphics (RPL-S)
     WebGL 1 Driver Version: 4.6 (Compatibility Profile) Mesa 24.3.4 (git-769e51468b)
     WebGL 1 Driver Extensions: GL_ARB_multisample GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_copy_texture GL_EXT_subtexture GL_EXT_texture_object GL_EXT_vertex_array GL_EXT_compiled_vertex_array GL_EXT_texture GL_EXT_texture3D GL_IBM_rasterpos_clip GL_ARB_point_parameters GL_EXT_draw_range_elements GL_EXT_packed_pixels GL_EXT_point_parameters GL_EXT_rescale_normal GL_EXT_separate_specular_color GL_EXT_texture_edge_clamp GL_SGIS_generate_mipmap GL_SGIS_texture_border_clamp GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_ARB_framebuffer_sRGB GL_ARB_multitexture GL_EXT_framebuffer_sRGB GL_IBM_multimode_draw_arrays GL_IBM_texture_mirrored_repeat GL_3DFX_texture_compression_FXT1 GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_transpose_matrix GL_EXT_blend_func_separate GL_EXT_fog_coord GL_EXT_multi_draw_arrays GL_EXT_secondary_color GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_lod_bias GL_INGR_blend_func_separate GL_NV_blend_square GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_env_combine4 GL_S3_s3tc GL_SUN_multi_draw_arrays GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_EXT_framebuffer_object GL_EXT_texture_compression_s3tc GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_MESA_window_pos GL_NV_packed_depth_stencil GL_NV_texture_rectangle GL_ARB_depth_texture GL_ARB_occlusion_query GL_ARB_shadow GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_mirrored_repeat GL_ARB_window_pos GL_ATI_fragment_shader GL_EXT_stencil_two_side GL_EXT_texture_cube_map GL_NV_depth_clamp GL_NV_fog_distance GL_NV_half_float GL_APPLE_packed_pixels GL_ARB_draw_buffers GL_ARB_fragment_program GL_ARB_fragment_shader GL_ARB_shader_objects GL_ARB_vertex_program GL_ARB_vertex_shader GL_ATI_draw_buffers GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_EXT_depth_bounds_test GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_MESA_pack_invert GL_NV_primitive_restart GL_ARB_depth_clamp GL_ARB_fragment_program_shadow GL_ARB_half_float_pixel GL_ARB_occlusion_query2 GL_ARB_point_sprite GL_ARB_shading_language_100 GL_ARB_sync GL_ARB_texture_non_power_of_two GL_ARB_vertex_buffer_object GL_ATI_blend_equation_separate GL_EXT_blend_equation_separate GL_OES_read_format GL_ARB_color_buffer_float GL_ARB_pixel_buffer_object GL_ARB_texture_compression_rgtc GL_ARB_texture_float GL_ARB_texture_rectangle GL_ATI_texture_compression_3dc GL_EXT_packed_float GL_EXT_pixel_buffer_object GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_EXT_texture_shared_exponent GL_ARB_framebuffer_object GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_packed_depth_stencil GL_ARB_vertex_array_object GL_ATI_separate_stencil GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_texture_array GL_EXT_texture_compression_latc GL_EXT_texture_integer GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_OES_EGL_image GL_AMD_performance_monitor GL_EXT_texture_buffer_object GL_AMD_texture_texture4 GL_ARB_copy_buffer GL_ARB_depth_buffer_float GL_ARB_draw_instanced GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_map_buffer_range GL_ARB_texture_buffer_object GL_ARB_texture_rg GL_ARB_texture_swizzle GL_ARB_vertex_array_bgra GL_EXT_texture_swizzle GL_EXT_vertex_array_bgra GL_NV_conditional_render GL_AMD_conservative_depth GL_AMD_depth_clamp_separate GL_AMD_draw_buffers_blend GL_AMD_seamless_cubemap_per_texture GL_AMD_shader_stencil_export GL_ARB_ES2_compatibility GL_ARB_blend_func_extended GL_ARB_compatibility GL_ARB_debug_output GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_explicit_attrib_location GL_ARB_fragment_coord_conventions GL_ARB_provoking_vertex GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_shader_stencil_export GL_ARB_shader_texture_lod GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_multisample GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_uniform_buffer_object GL_ARB_vertex_type_2_10_10_10_rev GL_EXT_provoking_vertex GL_EXT_texture_snorm GL_EXT_texture_storage GL_MESA_texture_signed_rgba GL_NV_copy_image GL_NV_texture_barrier GL_ARB_draw_indirect GL_ARB_get_program_binary GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_robustness GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_precision GL_ARB_shader_subroutine GL_ARB_texture_compression_bptc GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_viewport_array GL_EXT_direct_state_access GL_EXT_vertex_attrib_64bit GL_AMD_multi_draw_indirect GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ARB_base_instance GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_internalformat_query GL_ARB_map_buffer_alignment GL_ARB_shader_atomic_counters GL_ARB_shader_image_load_store GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_texture_storage GL_ARB_transform_feedback_instanced GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_transform_feedback GL_AMD_query_buffer_object GL_AMD_shader_trinary_minmax GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_clear_buffer_object GL_ARB_compute_shader GL_ARB_copy_image GL_ARB_explicit_uniform_location GL_ARB_fragment_layer_viewport GL_ARB_framebuffer_no_attachments GL_ARB_invalidate_subdata GL_ARB_multi_draw_indirect GL_ARB_program_interface_query GL_ARB_robust_buffer_access_behavior GL_ARB_shader_image_size GL_ARB_shader_storage_buffer_object GL_ARB_stencil_texturing GL_ARB_texture_buffer_range GL_ARB_texture_query_levels GL_ARB_texture_storage_multisample GL_ARB_texture_view GL_ARB_vertex_attrib_binding GL_KHR_debug GL_KHR_robustness GL_KHR_texture_compression_astc_ldr GL_AMD_pinned_memory GL_ARB_buffer_storage GL_ARB_clear_texture GL_ARB_compute_variable_group_size GL_ARB_enhanced_layouts GL_ARB_indirect_parameters GL_ARB_internalformat_query2 GL_ARB_multi_bind GL_ARB_query_buffer_object GL_ARB_seamless_cubemap_per_texture GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shading_language_include GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_stencil8 GL_ARB_vertex_type_10f_11f_11f_rev GL_EXT_debug_label GL_EXT_shader_framebuffer_fetch GL_EXT_shader_integer_mix GL_INTEL_performance_query GL_ARB_ES3_1_compatibility GL_ARB_clip_control GL_ARB_conditional_render_inverted GL_ARB_cull_distance GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_get_texture_sub_image GL_ARB_pipeline_statistics_query GL_ARB_shader_texture_image_samples GL_ARB_texture_barrier GL_ARB_transform_feedback_overflow_query GL_EXT_polygon_offset_clamp GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_KHR_context_flush_control GL_KHR_robust_buffer_access_behavior GL_ARB_ES3_2_compatibility GL_ARB_fragment_shader_interlock GL_ARB_gpu_shader_int64 GL_ARB_parallel_shader_compile GL_ARB_post_depth_coverage GL_ARB_shader_atomic_counter_ops GL_ARB_shader_ballot GL_ARB_shader_clock GL_ARB_shader_viewport_layer_array GL_EXT_shader_samples_identical GL_EXT_texture_sRGB_R8 GL_KHR_no_error GL_KHR_texture_compression_astc_sliced_3d GL_NV_fragment_shader_interlock GL_ARB_gl_spirv GL_ARB_spirv_extensions GL_MESA_shader_integer_functions GL_ARB_polygon_offset_clamp GL_ARB_texture_filter_anisotropic GL_EXT_memory_object GL_EXT_memory_object_fd GL_EXT_semaphore GL_EXT_semaphore_fd GL_KHR_parallel_shader_compile GL_NV_alpha_to_coverage_dither_control GL_EXT_EGL_image_storage GL_EXT_shader_framebuffer_fetch_non_coherent GL_EXT_texture_shadow_lod GL_INTEL_blackhole_render GL_INTEL_shader_atomic_float_minmax GL_INTEL_shader_integer_functions2 GL_MESA_framebuffer_flip_y GL_NV_compute_shader_derivatives GL_EXT_EGL_sync GL_EXT_demote_to_helper_invocation GL_EXT_EGL_image_storage_compression GL_NV_ES1_1_compatibility GL_MESA_texture_const_bandwidth
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_astc WEBGL_compressed_texture_etc WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
     WebGL 2 Driver WSI Info: outOfProcess: false

inProcess: true EGL_VENDOR: Mesa Project EGL_VERSION: 1.5 EGL_EXTENSIONS: EGL_ANDROID_blob_cache EGL_ANDROID_native_fence_sync EGL_EXT_buffer_age EGL_EXT_config_select_group EGL_EXT_create_context_robustness EGL_EXT_image_dma_buf_import EGL_EXT_image_dma_buf_import_modifiers EGL_EXT_present_opaque EGL_EXT_protected_content EGL_EXT_query_reset_notification_strategy EGL_EXT_surface_compression EGL_EXT_swap_buffers_with_damage EGL_IMG_context_priority EGL_KHR_cl_event2 EGL_KHR_config_attribs EGL_KHR_context_flush_control EGL_KHR_create_context EGL_KHR_create_context_no_error EGL_KHR_fence_sync EGL_KHR_get_all_proc_addresses EGL_KHR_gl_colorspace EGL_KHR_gl_renderbuffer_image EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_3D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_image_base EGL_KHR_no_config_context EGL_KHR_reusable_sync EGL_KHR_surfaceless_context EGL_KHR_swap_buffers_with_damage EGL_EXT_pixel_format_float EGL_KHR_wait_sync EGL_MESA_configless_context EGL_MESA_drm_image EGL_MESA_gl_interop EGL_MESA_image_dma_buf_export EGL_MESA_query_driver EGL_MESA_x11_native_visual_id EGL_WL_bind_wayland_display EGL_WL_create_wayland_buffer_from_image EGL_EXTENSIONS(nullptr): EGL_EXT_device_base EGL_EXT_device_enumeration EGL_EXT_device_query EGL_EXT_platform_base EGL_KHR_client_get_all_proc_addresses EGL_EXT_client_extensions EGL_KHR_debug EGL_EXT_platform_device EGL_EXT_explicit_device EGL_EXT_platform_wayland EGL_KHR_platform_wayland EGL_EXT_platform_x11 EGL_KHR_platform_x11 EGL_EXT_platform_xcb EGL_MESA_platform_gbm EGL_KHR_platform_gbm EGL_MESA_platform_surfaceless

     WebGL 2 Driver Renderer: Intel -- Mesa Intel(R) Graphics (RPL-S)
     WebGL 2 Driver Version: 4.6 (Core Profile) Mesa 24.3.4 (git-769e51468b)
     WebGL 2 Driver Extensions: GL_3DFX_texture_compression_FXT1 GL_AMD_conservative_depth GL_AMD_depth_clamp_separate GL_AMD_draw_buffers_blend GL_AMD_gpu_shader_int64 GL_AMD_multi_draw_indirect GL_AMD_performance_monitor GL_AMD_pinned_memory GL_AMD_query_buffer_object GL_AMD_seamless_cubemap_per_texture GL_AMD_shader_stencil_export GL_AMD_shader_trinary_minmax GL_AMD_texture_texture4 GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ARB_ES2_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_ballot GL_ARB_shader_bit_encoding GL_ARB_shader_clock GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_stencil_export GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod GL_ARB_shader_viewport_layer_array GL_ARB_shading_language_420pack GL_ARB_shading_language_include GL_ARB_shading_language_packing GL_ARB_spirv_extensions GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map_array GL_ARB_texture_filter_anisotropic GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ATI_blend_equation_separate GL_ATI_texture_float GL_EXT_EGL_image_storage GL_EXT_EGL_image_storage_compression GL_EXT_EGL_sync GL_EXT_abgr GL_EXT_blend_equation_separate GL_EXT_debug_label GL_EXT_demote_to_helper_invocation GL_EXT_depth_bounds_test GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_memory_object GL_EXT_memory_object_fd GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_pixel_buffer_object GL_EXT_polygon_offset_clamp GL_EXT_provoking_vertex GL_EXT_semaphore GL_EXT_semaphore_fd GL_EXT_shader_framebuffer_fetch GL_EXT_shader_framebuffer_fetch_non_coherent GL_EXT_shader_integer_mix GL_EXT_shader_samples_identical GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_sRGB GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_decode GL_EXT_texture_shadow_lod GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_IBM_multimode_draw_arrays GL_INTEL_blackhole_render GL_INTEL_conservative_rasterization GL_INTEL_performance_query GL_INTEL_shader_atomic_float_minmax GL_INTEL_shader_integer_functions2 GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_KHR_context_flush_control GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_KHR_texture_compression_astc_ldr GL_KHR_texture_compression_astc_sliced_3d GL_MESA_framebuffer_flip_y GL_MESA_pack_invert GL_MESA_shader_integer_functions GL_MESA_texture_const_bandwidth GL_MESA_texture_signed_rgba GL_NV_alpha_to_coverage_dither_control GL_NV_compute_shader_derivatives GL_NV_conditional_render GL_NV_copy_image GL_NV_depth_clamp GL_NV_fragment_shader_interlock GL_NV_packed_depth_stencil GL_NV_texture_barrier GL_OES_EGL_image GL_S3_s3tc
     WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear WEBGL_compressed_texture_astc WEBGL_compressed_texture_etc WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
     Window Protocol: wayland
     Desktop Environment: ubuntu:gnome
     Target Frame Rate: 60

     GPU #1
     Active: Yes
     Description: Mesa Intel(R) Graphics (RPL-S)
     Vendor ID: 0x8086
     Device ID: 0xa780
     Driver Vendor: mesa/iris
     Driver Version: 24.3.4.0
     RAM: 0

   GPU #2

     Diagnostics
     AzureCanvasBackend: skia
     AzureContentBackend: skia
     AzureFallbackCanvasBackend: skia
     CMSOutputProfile: Empty profile data
     Display0: 2560x1440@60Hz scales:1.000000|1.000000
     DisplayCount: 1
     Window Device Pixel Ratios: 1
     Font Visibility Debug Info: Linux Unknown - ID=org.fr
     WebGPU Default Adapter: [object Object]
     WebGPU Fallback Adapter: [object Object]

     Decision Log
     HW_COMPOSITING: available by default
     OPENGL_COMPOSITING: available by default
     WEBRENDER: available by default
     WEBRENDER_COMPOSITOR: disabled by default: Disabled by defaultblocklisted by env: Blocklisted by gfxInfoblocked by runtime: Cannot be enabled in release or beta
     WEBRENDER_PARTIAL: available by default
     WEBRENDER_SHADER_CACHE: disabled by default: Disabled by default
     WEBRENDER_OPTIMIZED_SHADERS: available by default
     WEBRENDER_ANGLE: available by defaultunavailable by env: OS not supported
     WEBRENDER_DCOMP_PRESENT: available by defaultdisabled by user: User disabled via prefunavailable by env: Requires GPU processunavailable by runtime: Requires ANGLE
     WEBRENDER_SCISSORED_CACHE_CLEARS: available by default
     WEBGPU: available by defaultblocked by runtime: WebGPU cannot be enabled in release or beta
     X11_EGL: available by default
     DMABUF: available by default
     HARDWARE_VIDEO_DECODING: available by default
     HW_DECODED_VIDEO_ZERO_COPY: available by default
     VP8_HW_DECODE: available by defaultBlocklisted; failure code BLOCKLIST_FEATURE_FAILURE_VIDEO_DECODING_MISSING
     VP9_HW_DECODE: available by default
     DMABUF_SURFACE_EXPORT: blocked by default: Blocklisted by gfxInfo
     BACKDROP_FILTER: available by default
     CANVAS_RENDERER_THREAD: available by default
     ACCELERATED_CANVAS2D: available by default
     H264_HW_DECODE: available by default
     AV1_HW_DECODE: available by default
     REMOTE_CANVAS: disabled by default: Disabled via prefunavailable-no-gpu-process by env: Disabled without GPU processblocked by runtime: Platform not supported

   Crash Guard Disabled Features

   Workarounds

   Failure Log

 Media

     Audio Backend: pulse-rust
     Max Channels: 2
     Preferred Sample Rate: 48000
     Roundtrip latency (standard deviation): 66.64ms (46.57)

     Output Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Built-in Audio Digital Stereo (HDMI)
       /devices/pci0000:00/0000:00:1f.3/sound/card0
       Intel Corporation
       Enabled
       All
       default: F32LE, support: S16LE S16BE F32LE F32BE
       2
       default: 48000, support: 1 - 384000
       0 - 0

     Input Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Webcam C930e Digital Stereo (IEC958)
       /devices/pci0000:00/0000:00:14.0/usb1/1-11/1-11.3/1-11.3:1.2/sound/card1
       Logitech, Inc.
       Enabled
       All
       default: S16LE, support: S16LE S16BE F32LE F32BE
       2
       default: 48000, support: 1 - 384000
       0 - 0

       Monitor of Built-in Audio Digital Stereo (HDMI)
       /devices/pci0000:00/0000:00:1f.3/sound/card0
       Intel Corporation
       Enabled
       None
       default: F32LE, support: S16LE S16BE F32LE F32BE
       2
       default: 48000, support: 1 - 384000
       0 - 0

       Built-in Audio Analogue Stereo
       /devices/pci0000:00/0000:00:1f.3/sound/card0
       Intel Corporation
       Unplugged
       None
       default: F32LE, support: S16LE S16BE F32LE F32BE
       2
       default: 48000, support: 1 - 384000
       0 - 0

     Media Capabilities

     Enumerate database

 Environment Variables

   DISPLAY: :0
   MOZ_ASSUME_USER_NS: 0
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: /home/danny/.thunderbird/vxum1z5p.default-esr/crashes/events
   MOZ_CRASHREPORTER_RESTART_ARG_1: --name
   MOZ_CRASHREPORTER_RESTART_ARG_2: org.mozilla.Thunderbird
   MOZ_CRASHREPORTER_RESTART_ARG_3:
   MOZ_CRASHREPORTER_DATA_DIRECTORY: /home/danny/.thunderbird/Crash Reports
   MOZ_CRASHREPORTER_PING_DIRECTORY: /home/danny/.thunderbird/Pending Pings
   MOZ_CRASHREPORTER_STRINGS_OVERRIDE: /app/lib/thunderbird/crashreporter-override.ini
   MOZ_LAUNCHED_CHILD:
   MOZ_APP_SILENT_START:
   XRE_PROFILE_PATH:
   XRE_PROFILE_LOCAL_PATH:
   XRE_START_OFFLINE:
   XRE_BINARY_PATH:
   XRE_RESTARTED_BY_PROFILE_MANAGER:

 Important Modified Preferences

   browser.search.region: GB
   extensions.lastAppVersion: 128.8.1
   idle.lastDailyNotification: 1742559865
   media.gmp.storage.version.observed: 1
   places.database.lastMaintenance: 1742559865
   privacy.bounceTrackingProtection.hasMigratedUserActivationData: true
   privacy.purge_trackers.date_in_cookie_database: 0
   storage.vacuum.last.index: 0
   storage.vacuum.last.places.sqlite: 1742559865

 Important Locked Preferences

 fission.autostart.session: true

 Places Database

 Accessibility

   Activated: false
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.35
     4.35

     NSS
     3.101.3
     3.101.3

     NSSSMIME
     3.101.3
     3.101.3

     NSSSSL
     3.101.3
     3.101.3

     NSSUTIL
     3.101.3
     3.101.3

 Sandbox

   Seccomp-BPF (System Call Filtering): true
   Seccomp Thread Synchronisation: true
   User Namespaces for privileged processes: true
   User Namespaces: false
   Content Process Sandboxing: true
   Media Plugin Sandboxing: true
   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 0

 Rejected System Calls

     #
     Seconds Ago
     PID
     TID
     Process Type
     Syscall
     Arguments

 Startup Cache

   Disk Cache Path: /home/danny/.var/app/org.mozilla.Thunderbird/cache/thunderbird/vxum1z5p.default-esr/startupCache/startupCache.8.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: true
   Wrote to Disk Cache: false

 Internationalisation & Localisation

     Application Settings
     Requested Locales: ["en-GB"]
     Available Locales: ["en-US","en-GB"]
     App Locales: ["en-GB","en-US"]
     Regional Preferences: ["en-GB"]
     Default Locale: "en-US"

     Operating System
     System Locales: ["en-GB"]
     Regional Preferences: ["en-GB"]

 Remote Debugging (Chromium Protocol)

   Accepting Connections:
   URL:

 Printing

 Modified print settings

I previously posted [launch Thunderbird on one Mac user account] and the solution by @DavidGG worked then. But it isn't working this time. So I really need to know what file triggers the Thunderbird Install Helper dialog on macOS.

Here are the steps for the current situation:

Steps: 1. On user 2, launch Thunderbird. 2. Get the dialog that there's an update to 128.8.0esr. 3. Click the Restart to update button. 4. Get the dialog that there's an update to 128.8.0esr. 5. Click the Restart to update button. 6. Get the dialog to enter admin ID and password for installing the Thunderbird helper. 7. Enter the admin ID and password and click OK.

Expected result: Thunderbird relaunches, now with 128.8.1esr. Actual result: Get the dialog to enter admin ID and password for installing the Thunderbird helper.

10. Log off user 2 and log on to user 1.

Here is where I did something different from the previous issue. Last time I deleted Thunderbird and re-installed it. This time I did the upgrade.

11. On user 1, launch Thunderbird. 12. Get the dialog that there's an update to 128.8.0esr. 13. Click the Restart to update button. 14. Get the dialog that there's an update to 128.8.0esr. 15. Click the Restart to update button. 16. Get the dialog to enter admin ID and password for installing the Thunderbird helper. 17. Enter the admin ID and password and click OK.

Expected and actual result: Thunderbird launches and I can use it normally.

18. Log out of user 1 and log into user 2. 19. Launch Thunderbird

Expected result: Thunderbird launches and I can use it normally. Actual result: Get the dialog to enter admin ID and password for installing the Thunderbird helper.

I'm guessing there's some manner of residual file that's preventing Thunderbird from launching on user 2. I've verified Thunderbird is in the system's Application folder and not in user 1's files.

So I continued with the recommended remediation from the previous issue:

20. Trash ~/Library/Thunderbird 21. Launch Thunderbird

Expected result: Thunderbird launches and I can proceed recover profiles.ini and the Profiles folder from the trash Actual result: Get the dialog to enter admin ID and password for installing the Thunderbird helper.

How do I clear the pending install from user 2 so that Thunderbird will launch for user 2? What is the specific file or code line that triggers the request to install the helper?

(Yes, I did move my files back out of the trash so I don't lose them. I also have a TimeMachine backup.)

I suppose I could totally re-install Thunderbird like I did the other time, but I'm hoping for a less time-intensive solution. I guess I could also dust off my old programming skills and dive into the source code - an advantage of Open Source - but it's not a strength for me and Thunderbird is coded in a language I'm not fluent in.

I have the latest Thunderbird (128.8.1) on my win 10 pc. I have 3 email accounts On start up it is set to check for emails - it checks account 1, 3 times, accounts 2 & 3 twice each. If i select file - get new messages for.... and choose an account, it will check all accounts when account 1 is selected, some of them multiple times, it will check accounts 1 and 2 when account 2 is selected, and it will check account 3 twice whe account 3 is selected. It successfully retirieves al emails from ll accounts. It has been working correctly (just checks all 3 accounts at startup once each) for years, but just recently, it has assumed this behaviour. Not sure if it is related to a recent update. Any ideas ? thank you

I am having issues with Thunderbird accessing emails from Comcast.net. This issue started over the past weekend. Nothing has changed with our Comcast setup or our Thunderbird setup. Please advise.

Thanks. Sam Orner

I installed Thunderbird 136.0.1 for Windows this week to use with my Gmail/Google account. I'm loving the way it works and the fact that it interfaces with the Google calendars (even the birthday calendar driven by Google contacts) well. The address book seems a bit more inconsistent with syncing/updating and I'm trying to gain an understanding of how that works. If I add a contact the the address book in Thunderbird, it shows up in the web interface in Google contacts. However, If I delete a contact in the web interface, that contact is not removed from the Thunderbird address book. Am I just not being patient enough for the syncing to take place?

Thanks! Rob

Hello,

Please apologize my errors, english is not my mothern language. So, my vocabulary may have some lack, and the terms i use to describe some menu's elements are not the one used on the english version.

Last friday, Win 10 update itself. Cause a lot of trouble. I've uninstall this update and all seem to be well again. With Thunderbird, the main problem was i was unable to send a message : smtp problem (which is not due to thunderbird nor from my mail provider, but from W10's update) But there still a problem with my beloved thunderbird : - the templates i use are inactives. When i double-click on them, nothing happen. Even with right-click, "new message from template" : nothing

The only way to use them is to right-clic > open > open in a new [tab/window] > copy and paste in a new message... Even "Modify as a new message" is not working except if i first open it in a new window (and then, when in this new window, CTRL+E).

Before that mess, i was running 128 ESR (up to date).

In desperation, i've done that : - Testing new install of 128 ESR with no uninstall of previous version : same problem - Testing new install of 136, with no uninstall : same problem - Done these both again with uninstall : same problem.

Restarting my computer each time, off course (some much time lost from this morning... ) That's feel me crazy !

I will be grateful to have some help.

PM

PS : W10 because it's my work's computer. No choice for the moment

Dear community, some days ago my Thunderbird calendar stopped working. It's all greyed out and I cannot add or delete events or tasks. Any help is much appreciated. Best, Wolfram