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I have used Thunderbird for many years and have a direct debit set to make a payment each month. Everything on Thunderbird is ok but I cannot write a new email message. The is a little envelope top left that seems to have a padlock on. HELP!

Hi -- I have a problem in which I can't seem to access certain emails except via search. If I look in the folder directly, they seem not to be there. For instance, in a specific instance I just discovered I have a local folder in which I have archived a certain category of emails. I went looking there for emails from a certain party and they were missing. So I ran a search, assuming I'd made a mistake and put them in some other folder, but no, the 30-40 emails show up in the search, indicated as being in the folder they were supposed to be in. I can access the contents of these emails via search, so they exist SOMEWHERE that Thunderbird can find them.

I tried running a repair on that folder, and that did not make these emails return.

I should say that I've been on Thunderbird for many, many years and have quite huge archives, though this particular folder only has a few hundred emails. Have I maxed out the poor thing and am getting into the flaky zone where it just can't handle indexing all the emails?

Incoming e-mails do not always appear in the inbox when they arrive. They always do appear but there are often delays, sometimes of a few minutes, sometimes of several hours, and sometimes of many hours. At the end of the delay they always do appear, with the time at which they were sent indicated, even though that time is earlier than the time at which they appear in my inbox. I have sometimes sent e-mails to myself, as tests -- and these are also often delayed for five or ten minutes. I am not aware of any actions that I take that precipitates either the start or the end of the delay.

I am new to Thunderbird and needed help to import my contacts from Outlook. It wasn't easy; I had to reorganize the CSV file to match Thunderbird's format - what a pain. Then I needed to recreate all of my group addresses using Thunderbird's tools. I used some of these newly created group addresses a few weeks ago. Now all of the group addresses exist, but they have no members. What could have happened? And, what should I do to recover their contacts?

Thank you, Stephen Thompson

Not sure what has changed, but I have a lot of sub-folders in my email handler, I've set up filters and generally, the incoming mail get through the filters and ends up in the correct sub-folders, but today, I've been trying to add one sub and it fails. No message, no error. Just no sub-folder creation. Did an update do this to me? And others?

I'm aware of the many caveats regarding use of 'Repair Folder'. It's widely known that the results are...inconsistent, to put it charitably. Nevertheless...

I keep vast quantities of messages in local folders. For some of those folders, I manually archive the contents annually, by creating a new folder with the name of the year ("2025"), then dragging messages from the existing folder to the new folder. This sometimes works. More often than not though, it fails in one way or another. Sometimes I drag them across, a handful of them show up in the new folder, but then the rest just sit there in the old folder, in selected state, but with no activity taking place. Sometimes merely selecting smaller 'chunks' of messages to drag across will work. In others, such as last night, even that didn't work.

I then invoked 'Repair Folder' in a vain attempt at recovery; sometimes that will clear the issue. However, when I did this, what happened is that the chunk of messages that were selected wound up having all their date fields (in the display) reset to near the epoch - January 20, 1970. When I view the message source, the dates are correct.

I'm unable to find a way to recover from this.

Any advice would be appreciated.

Windows 10 Pro 22H2 Thunderbird 128.11.1esr (64bit)

Tbird starts to d/l messages: "nn of mm new messages" counts up and just before it gets to the last few, it stops. It doesn't put the retrieved messages in the inbox or anything. Then it gives this error message:

"The DELE command did not succeed. Error marking a message as deleted. Mail server pop.mail.yahoo.com responded: Too many requests."

But this is POP mail, so delete request don't go back to the mail server. The number of emails deleted from the local db shouldn't have any effect on d/l... I'm mightily confused.

Yes, I did delete thousands of old emails. Still shouldn't make any difference for retrieving mail, nor should the client be overwhelmed by commands it successfully executed days ago.

Hello, I have recently been unable to create new messages in Thunderbird. I am currently on the latest version, 139.0.2 (64-bit). There is no Create New Message Button, and Control + N does work either. I am also now getting a lot of extra information in the Header Pane. Refer to the Screen Shot JPG. Thanks, Graeme

Many of my mailboxes on the IMAP server just emptied. They were still there in my Ubuntu '.thunderbird' ImapMail directory. I have created some replacement mailboxes in 'Local Folders' and copied mbox files from the ImapMail area to the Local Folder area, removing the .msf files just created by Thunderbird. I then used the Properties->Repair Folder on each of the the new Local and filled-in-the-background mailboxes. Many worked fine and I was able to repopulate the IMAP server mailboxes using drag in Thunderbird. Some, however, were mis-parsed, producing 'From-less' and Subject-less messages containing part messages. Thunderbird seems unable to reliably parse mbox files created by itself. I note that they are not strict mbox format, having a '-' instead of an envelope address on the delimiting '^From ' line. (I am a retired Unix SysAdmin, so used to the command line)

Hello, I want to delete all incoming gmail messages. I have set up a filter but instead of deleting them it puts them in the Trash folder.

Is this the expected behaviour?

I set up a sub-folder to my INBOX. Named it PRIORITY INBOX. Used message filters to send 3 e-mail addresses to the new inbox. It worked, then something changed and it stopped working. Incoming messages from those 3 addresses don't show up in PRIORITY INBOX. They also don't show up in INBOX or JUNK or TRASH. They don't show up anywhere I can find. Then I deleted all three filters, then deleted the PRIORITY INBOX. Now no messages show up anywhere from those three addresses. HELP!

Am I remembering wrong, or previous versions of Thunderbird would allow for "viewing" server certificate exceptions added. (Settings>Privacy>Certificate Manager>Servers).

I need to review some certificates installed manually. If there is any other easy way to "open" and review certificates somewhere I am not aware of, I would appreciate pointers to it.

Thanks in advance!

[ 128.12.0esr (64-bit) / Thunderbird Nebula / Linux; but I have seen the same behavior in a windows machine ]

As the subject indicates, when I right click Local Folders, and select Mark All Folders Read, nothing happens. It worked fine two days ago, but not so now. If I right click an individual folder, such as Inbox, or a sub-folder, and choose mark folder read, it works fine.

Continually receiving this message "Login to server mail.talktalk.net with username aohl3894@tiscali.co.uk failed". It then says that it cannot connect to server SMTP.talktalk.net This has been like this since 23rd June. It seems that i can receive on Thunderbird, but not not send.

Can both receive and send on Talktalk.mail

Hello! I used the automatic setting up of Thunderbird and it all appears alright with one notable exception. Inbox on the server (webmail.aruba.it) is synchronized with Thunderbird on my laptop i.e. when I receive messages I can see them both when logging into the server as well as locally on Thunderbird. However, sent e-mails from the server webmail.aruba.it I cannot see (are not stored locally on Thunderbird). Interestingly enough, though, if I send a message from Thunderbird (locally) I can see it synced in the "sent" folder on webmail.aruba.it. Could you help?

Hi, I have been using Thunderbird for Android for about a month. Loving it. Easy to set up and use. I have three email accounts. The unified inbox showed all emails until yesterday. Now it seems to be showing random emails from all 3 accounts but not all. I have to go to each inbox to get the full overview. What can be wrong?

/Gumstar

Having selected multiple messages, I'm trying to move them to a new sub-folder, however this option seems to have vanished! I've installed version 139.0.2 (64-bit).