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I have a work account that is temporarily paused while I am on leave. I am not currently able to log in, so the auto login fails, and keeps bugging me for the correct password, which will not work since the account is temporarily suspended. I don't want to delete the account, there are emails in there I need to access, and the account will be restored when I get back to work. How do I pause the account so it doesn't keep trying repeatedly to log in and asking me for the password?

My Inbox showed no messages the last time I started Thunderbird (until Thunderbird started to download new messages). I looked on the C: drive under Profiles, and the Inbox showed 0 KB, when a backup from 10/17/2021, was 1.67 GB (1,753,217 KB). I am not sure how this happened. I think there were Thunderbird updates for a couple of days before I noticed the problem. I had been having trouble with Windows 10 updates, and saved files on an external hard drive on 4/20/25 to back them up, but by then, the Inbox file in my Thunderbird profile showed 0 KB. I am using POP to download emails. Is there any way I can get my emails back? Are they saved somewhere else? Thank you in advance for your help!

When I receive an e-mail that has a JPEG attachment (Windows 10 Professional 64-bit), Thunderbird opens the JPEG image with Microsoft Photo Viewer. When the image opens, I cannot rotate the image. If I save the image and then open that saved image via the same Microsoft application, the rotate icon in the upper left is operative. Is this due to the permissions in the image being opened by Thunderbird from alt/local/temp? Thanks.

The latest Thunderbird releases have been crashing regularly, with these submitted reports. I'm trying to ascertain what I need to do to mitigate or eliminate the crashes.

bp-fff7f0cc-3bcf-4863-a97a-2da0b0241109 (submitted 5 minutes ago) bp-211988fe-edbc-4bd6-9f0b-22b8a0241109 (submitted 21 minutes ago) bp-e1d549ea-2933-4ed2-8bac-6c2ed0241108 (submitted 1 day ago) bp-0ec18bc9-e38b-4252-85e7-0cb5e0241108 (submitted 1 day ago) bp-44316ba1-928c-49e8-b7f0-3ac140241105 04-Nov-24, 7:22 PM bp-62666d35-b069-44c2-ab2c-3b6950241105 04-Nov-24, 7:22 PM bp-0631d697-4a78-482a-b0df-db8810241105 04-Nov-24, 7:22 PM bp-6d6b5962-f140-4532-b272-1f9bf0241105 04-Nov-24, 7:22 PM

etc, ad nauseum going back to 03 October.

Just got a new pc with windows 11, I used the export from my older Thunderbird to create the file and it worked great, but I messed up when I installed Thunderbird on my new pc, I was so impressed (and curious) that Thunderbird could auto set up my email account, so I let it do it and it worked. I have 3 email accounts and when I used the import I thought it would overwrite the one it just created, but it didn't so I'm missing 3-4 folders I had on that one account It imported the other 2 accounts and folders great Is there a way I can get those folders from the old pc and copy over to the new?

I tried to uninstall Thunderbird from the new pc so I could do it right, only use the import function and get everything, but it doesn't uninstall much, everything is still there. Or is there another way? Thanks.

how do i find my gmail imap password on the imap server?

get this message when I respond to request for login to general@vre.net

400. That’s an error.

The server cannot process the request because it is malformed. It should not be retried. That’s all we know

Hi,

I use Thunderbird's Message Filters to sort my incoming mail. I have about 31 filters, some of which are long ("Delete Junk" and "Advertisements" are two, which OR many domains and send mail directly to trash or a specific "Adverts" folder). I also use several Linux computers and run Thunderbird on each computer for connecting to my GMail account (IMAP). I like to synchronize my filters between my Linux hosts. I've been pointed to the file for copying filters between hosts: HOME/.thunderbird/MyProfile/ImapMail/imap.googlemail.com/msgFilterRules.dat

Copying that file between hosts (or using it as a backup after SNAP damaged my profile again) only partially works. The filter name, action, etc copies alright, but when triggered, the filter fails as the "folder" does not exist. Of course, the folder still exists and has for a long time. The following is a log entry from such a failing for a "magazine" entry for "Aeon".

[4/25/25, 12:35:15 GMT-4] Applied filter "Aeon magazine" to message from Aeon Weekly <support@aeon.co> - This week: Why AI science will be incomprehensible at 4/25/25, 12:34:22 GMT-4 moved message id = 89c6e02ebaf75bbc918731474.c3e7d573b0.20250425163412.c7ad5cda2b.7a1e170f@mail220.suw16.rsgsv.net to imap://mdalphin%40gmail.com@imap.gmail.com/Maillists/Aeon

[4/25/25, 12:35:20 GMT-4] Filter action failed: "Move failed" with error code=0x80550009 while attempting: Applied filter "Aeon magazine" to message from Aeon Weekly <support@aeon.co> - This week: Why AI science will be incomprehensible at 4/25/25, 12:34:22 GMT-4 moved message id = 89c6e02ebaf75bbc918731474.c3e7d573b0.20250425163412.c7ad5cda2b.7a1e170f@mail220.suw16.rsgsv.net to imap://mdalphin%40gmail.com@imap.gmail.com/Maillists/Aeon

The entry in msgFilterRules.dat reads as follows after the failure: name="Aeon magazine" enabled="no" type="17" action="Move to folder" actionValue="imap://mdalphin%40gmail.com@imap.gmail.com/Maillists/Aeon" condition="AND (from,ends with,aeon.co)"

A "diff" from a saved version of the file that worked shows that it is identical except for "enabled".

This failure happens to 100% of my filters - the "actionValue" is not recognized as I move the file between hosts or different profiles. I need to re-select the desired folder in the drop-down list of "Move to:" in the "Edit Filter" dialog.

Any idea on what is going wrong? It is as if there is some cache of recognized Imap folders that have unique IDs on a per host basis. Is there anyway I could make this copying work better without need to restore each of the 31 folders every time I make a copy?

Thanks, Mark

T-Bird account hacked. Changed password. Everything appears normal except ALL new inbound emails automatically end up in Trash folder (as unread). Can open, move them to inbox, etc., no problem. Can this be fixed? Is it a settings issues (which I can seem to find)? Thank you Greg.

I have been using Thunderbird ever since I set up my first email and I like it and am used to it. At some point in time an update was issued and from that point forward I have not been able to send emails or reply to any emails. For what it's worth, I can go through the Comcast website to access my account, but that's a real pain in the butt with a lot of extra steps. It's just so easy to make one mouse click and access it on my desktop. I have contacted Comcast, but they really don't want to deal with me since I no longer have cable service with them (I moved 7 years ago to an area they don't serve). I have a Gmail account and a Charter account and have no trouble with either of those sending or receiving. I really like Thunderbird and would like to figure this issue out and correct it. Please help. Thank you, David Wright When you contact me, as bad as I hate to ask, If I need to respond to an email, please use my Gmail address cddubya1@gmail.com Thanks again.

I can receive messages but when I try and send, I get this messaage:

"Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again."

I checked the settings and nothing has changed that I can see. I used the standard template for setting up Thunderbird on Gmail and It just suddenly stopped working. When I go directly to gamil there is no problem with sending or receiving a test message to myself. I tried running a virus check with McAfee and it couldn't find anything to fix. I tried restarting the router the fiber cable is hooked to and it worked for a day or less and now back to the same issue. I don't know how to flush that router.

I recently spent some time in Australia where the time is 10 hours ahead of the UK. When I returned home I set the PC timezone back to UK and all appears well. Messages in my inbox and sent items have the correct timestamp. However, if I forward an email from my inbox that has a timestamp of 18 April 16:26, the embedded header appears like this:

Subject: WokinghamMay Fayre - Booking Confirmation Date: Sat, 19 Apr 2025 01:26:33 +1000 From: Alan Rouse <mayfayre@wokinghamlions.org.uk> To: spike.phillips@kingschurch.org.uk

This implies that it thinks the time zone is Australia, namely UK + 10 hours (UK time is UTC + 1:00). I have checked Thunderbird settings and they appear correct, saying the Date and Time Formatting is Regional settings locale: English (United Kingdom) and Date Text Format is Use system timezone

Hi all

I installed Thunderbird for Android last week and it was working fine until today when it has stopped loading new messages. The desktop version on my laptop is OK, so it's just the phone app that won't work.

Any solutions out there?

Thanks in advance

A jpg atttachment no longer opens with right click. I have looked at settings, in files and attachments and have tried, open with photoshop elements, open with firefox, always ask, and save file. None make any difference. I can right click on the attachment and the menu says open, save etc. click on open and nothing happens.

I created a 2nd account years ago and it has worked since then. Now when I create a third account, it works well but when I disconnect I loose the account and have to recreate it again. How come?

I have filters set up to file emails to a second IMAP server email account. The filters are set up to copy then delete the email as the source is Gmail. When I get two emails in a row that match the same filter, the first email copies and then deletes as the filter specifies. The second email does not copy but does delete. The filter logs show that both copy and then delete.

Since a while my maila ddresses are no longer autocompleted. Browsing through this forum I ried different approaches but nothing helped. How did this happen and how can I get back to what I had? Thanks in advance, Silke