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Email program outlook does not open

Firefox Surfa
SuMo Bot besvarat
rolfkarlkern
rolfkarlkern

Since the last Firefox update I can login in my outlook email-program, but after login the screen remains blank. In my banking account I can do transfers, but if I want to download a receipt (what earlier always was function properly) the screen remains blank.

Since the last Firefox update I can login in my outlook email-program, but after login the screen remains blank. In my banking account I can do transfers, but if I want to download a receipt (what earlier always was function properly) the screen remains blank.

Alla svar (3)

SuMo Bot
SuMo Bot

What OS? What version of Firefox?

Do you have the same issue with Firefox in Troubleshoot Mode?

Did you try clearing the browser cache? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache#

You can try to clear all items for a single site. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

I'm able to log into my account. see screenshot

rolfkarlkern
rolfkarlkern Frågans ägare

Windows 11 Home Version 23H2 Firefox 132.0.1 64-Bit Clearing cache I always do in debug-modus I could open my mail-account, but after leaving debug-modus and new start Firefox the same problem appears again

SuMo Bot
SuMo Bot

Sounds like an add-on is causing the issue.