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Down arrow randomly drops down address bar instead of scrolling down the websites

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  • Senaste svar av cor-el

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Seems completely random. I always use the arrows to scroll, it just started happening. I try to scroll down, sometimes it will scroll down a bit and then suddenly the address bar will drop down. It is incredibly annoying. Is there a shortcut key that allows you to do this by pressing another key and using the down arrow? Maybe it's a stuck key issue, though typing it seems fine.

Using 29.0.1 on Windows 8 64-bit.

Seems completely random. I always use the arrows to scroll, it just started happening. I try to scroll down, sometimes it will scroll down a bit and then suddenly the address bar will drop down. It is incredibly annoying. Is there a shortcut key that allows you to do this by pressing another key and using the down arrow? Maybe it's a stuck key issue, though typing it seems fine. Using 29.0.1 on Windows 8 64-bit.

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It is possible that some of the status keys have the wrong state and Firefox sees them as still pressed.

Try to press all the status keys (Shift, Ctrl, Alt) a few times to see if that helps to recover from this.
If it doesn't help then close and restart Firefox or reboot the computer.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window