Persistent crashes on the android Firefox mobile app
Hello, I run Firefox mobile on a Motorola g stylus 5g, and although I'm aware it's a lower-end device, the constant crashes with the app is becoming infuriating. I'm on the newest version, and a large majority of these crashes occur when I'm on twitter browsing posts.
These crashes can happen a few minutes into browsing to an hour, and this issue used to never happen until the update before this one. I use a few extensions related to appearance, those being Ublock origin, dark reader, and control panel for twitter. Performance regarding being on the website has always been awful, but it's never crashed before.
In addition, the app is insistent on reverting me to tabs I had either an few hours ago to days ago, and it changes to what I currently had on screen for unexplainable reasons. I've tried resyncing tabs but this rarely solves the issue
Any advice in resolving these crashes would be appreciated. Attached is my crash log.
Krejt Përgjigjet (3)
Hi
I am sorry to hear that Firefox for Android is crashing. I hope that we can help resolve this for you. Before following the steps below, make sure that you have updated both your Android device and Firefox for Android to the latest versions available.
As a first step, close down many of the tabs that you have open to as few as possible. Does this help reduce the incidence of a crash?
If this does not resolve the issue, open the Android Settings app, select Apps then find Firefox in the list. In the section titled Storage and Cache, select the option to clear the cache (do not clear data!). Does this help?
Following that, our developers will need to look into this in more detail with some logs from inside your copy of Firefox for Android. Type about:crashes in the address bar which will display information about recent crashes. If you select the most recent Socorro link, a crash report will open in a new tab. If you could copy and paste the address of the page that opens into a reply to this thread, we will be able to look into this further for you.
I hope that this helps.
Alright, I'll try that and see if the issue resolved itself. I've cleared my cache already to seemingly good results, and I have my report here. I'll update you if it crashes again.
https://crash-stats.mozilla.org/report/index/664f4f78-8ccf-48b7-9297-40e0f0261009
If it helps any, I've noticed that this started around October 2nd. Thanks for your help!
Thank you for that report.
Do you have many other apps open on your Android device?
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