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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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I get 'authentication failed' when trying to register email account

Thunderbird për Android Dërgoni dhe merrni email-e
JoelCrane replied 1 javë më parë
Ed Carne
Ed Carne

I've got a new phone after the last one went missing. I tried to put my usual Virgin Media email onto Thunderbird and get 'authentication failed' I've checked the server name, port and connection security match those on my desktop. Grateful for suggestions thanks

I've got a new phone after the last one went missing. I tried to put my usual Virgin Media email onto Thunderbird and get 'authentication failed' I've checked the server name, port and connection security match those on my desktop. Grateful for suggestions thanks

Ndryshuar nga Wayne Mery

Krejt Përgjigjet (2)

Platform34
Platform34
  • 25 Kontribuesit Kryesues

Authentication failed points to an incorrect password being entered.

1. Check you've not made any typing errors. 2. Virgin media requires the use of an app password, not your account password. Are you entering this?

See the section headed "How to set an app password to use an email app" at https://www.virginmedia.com/help/broadband/manage-email-settings

JoelCrane
JoelCrane

Zgjidhja e Zgjedhur

Thanks very much, that worked!

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