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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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How can I become an effective Mozilla Support volunteer as a beginner?

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wxie replied
batholomewokoro867
batholomewokoro867

Please provide a clear, beginner-friendly, step-by-step guide explaining how a new Mozilla Support volunteer should research, verify, and answer questions accurately. Include common mistakes to avoid, when to ask for more information, and how to know when it is appropriate to refer a user to an official Mozilla support article.

Please provide a clear, beginner-friendly, step-by-step guide explaining how a new Mozilla Support volunteer should research, verify, and answer questions accurately. Include common mistakes to avoid, when to ask for more information, and how to know when it is appropriate to refer a user to an official Mozilla support article.

Krejt Përgjigjet (1)

wxie
wxie
  • 25 Kontribuesit Kryesues

I suggest that you start here: https://support.mozilla.org/en-US/forums/support-forum-contributors/

and have a look at: https://support.mozilla.org/en-US/forums/contributors/

Bëni një pyetje

Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse s’keni ende një llogari.