Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër
Open

A new opening screen has now appeared when I want to use Thunderbird requiring me to sign in is this a genuine screen?

Stormtrooper

For some time now two Thunderbird Icons have displayed in my Windows task bar. One opens the program I have used for years as normal but the other opens a sign-in screen requiring a user name and password. Today only one version appears and that is the sign in screen. After a lot of steps -including a request for Thunderbird to access my Google account I finally got access to the two e-mail accounts I keep on "my" Thunderbird but the display is far harder to read than the earlier one. After I exited the program I found to re-open it I got the same log-on screen??? How can I access the Mozilla program I am familiar with?

For some time now two Thunderbird Icons have displayed in my Windows task bar. One opens the program I have used for years as normal but the other opens a sign-in screen requiring a user name and password. Today only one version appears and that is the sign in screen. After a lot of steps -including a request for Thunderbird to access my Google account I finally got access to the two e-mail accounts I keep on "my" Thunderbird but the display is far harder to read than the earlier one. After I exited the program I found to re-open it I got the same log-on screen??? How can I access the Mozilla program I am familiar with?

Krejt Përgjigjet (1)

You need to show us a screen shot. I can't picture what you're seeing from your description.

Did you install Thunderbird from an installer downloaded from the official source, < https://www.thunderbird.net/en-US/thunderbird/all/ > or from the Microsoft Store?

What version of Thunderbird?

Bëni një pyetje

Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse s’keni ende një llogari.