Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër
Open

unable to retrieve bookmarks to tool bar

Konstantina Papadea replied
amenachem

on my imac ventura 13 7 8 after a power outage my bookmarks vanished..follwed instructions to restore by going to menu,bookmarks,manage,and on library page after hitting restore nothing happens..please advise

on my imac ventura 13 7 8 after a power outage my bookmarks vanished..follwed instructions to restore by going to menu,bookmarks,manage,and on library page after hitting restore nothing happens..please advise

Krejt Përgjigjet (3)

If Firefox starts up after an update without your bookmarks and other settings, check whether your data is available in a different profile:

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it. The About Profiles page will open. This page should list at least one profile and could list many.

The profile that Firefox is currently using will show:
This is the profile in use and it cannot be deleted.

Please do not delete anything here; don't use any Remove buttons.

Do you have another profile named default or default-longnumber listed on this page? If so, you can check whether it is the one you were using recently by clicking its Launch profile in new browser button.

If it isn't what you want, simply close that new window.

If it IS what you want, click the Set as default profile button for that profile on the about:profiles page. Firefox will use it automatically at the next startup.

For more information see Recover user data missing after Firefox update or reinstall.

Note: If your bookmarks are not available in another Firefox profile, see Recover lost or missing Bookmarks for other solutions.

thank you for your time...before i tried tis i restarted my computer and the problem resolved itself..i will however keep your notes and suggestions if this happens again

Happy it's back to working properly. Have good one now.

Bëni një pyetje

Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse s’keni ende një llogari.