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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër
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Primary Email No Longer Exists

Firefox për iOS Hyni
Paul replied
tosin1
tosin1

I created my Firefox account using my old college email and now that I want to sign into another device it won’t let me sign in without sending a code to that email. The problem is the email that I used to create my account initially no longer exists because I graduated from that school and they deleted my account. How can I recover my account in order to use it on another device? And how can I change my email without needing a code from the email that no longer exists?

I created my Firefox account using my old college email and now that I want to sign into another device it won’t let me sign in without sending a code to that email. The problem is the email that I used to create my account initially no longer exists because I graduated from that school and they deleted my account. How can I recover my account in order to use it on another device? And how can I change my email without needing a code from the email that no longer exists?

Krejt Përgjigjet (1)

Paul
Paul
  • Moderator
  • 10 Kontribuesit Kryesues

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

Bëni një pyetje

Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse s’keni ende një llogari.