I will like a refund.
I am unable to use my download with my OS system. I would like a refund for the purchase I made an hour ago. I have seen the links to "how to request a refund" that you have provided for other users and i have followed those instructions and have been taken in circles on the website which just lead me back to this forum. I would like substantial instructions on how to get the refund.
Krejt Përgjigjet (2)
I take it you are referring to the subscription based "Mozilla VPN" app and do not have macOS 13.0 or later to run it as shown on https://www.mozilla.org/products/vpn/download/
The product that you refer to is one of Mozilla's premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question:
The https://support.mozilla.org/questions/new/mozilla-vpn/form Mozilla VPN contact form linked above will redirect non-subscribers to the Firefox Community Forum, which is by design. Let us know if you need a refund of your Mozilla VPN purchase but are unable to contact Mozilla VPN support and we will ask a Mozilla Support Staff member to contact you.
Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse s’keni ende një llogari.