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Multipled critical emails vanished when moving from trash to inbox

  • 2 përgjigje
  • 0 e kanë hasur këtë problem
  • 36 parje
  • Përgjigjja më e re nga 11JD11
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11JD11
11JD11

I'm using Thundebrird version 17.0 on Android 15. I sent last month an email (from Thundebrird Desktop) to multiple people and got from around 20 of them responses which I critically need to preserve. I deleted none of them (intentionally). Today I found out that 15 of them disappeared from my inbox, when checking on Thunderbird on my laptop. On my phone I can find those 15 in my trash folder grouped together. I was super relieved to find these critical responses but also confused since I definitely didn't delete 15 of those emails. Most likely they were grouped together and I swipe delete them by accident. I mark each of them and select "move to" -> "Inbox". And now they just vanished. They are no longer in my trash and don't show up in my inbox. Normally when I move from deleted to inbox they move fine, same for spam.

Anything I could do? Anywhere I could look for these emails?

I'm using Thundebrird version 17.0 on Android 15. I sent last month an email (from Thundebrird Desktop) to multiple people and got from around 20 of them responses which I critically need to preserve. I deleted none of them (intentionally). Today I found out that 15 of them disappeared from my inbox, when checking on Thunderbird on my laptop. On my phone I can find those 15 in my trash folder grouped together. I was super relieved to find these critical responses but also confused since I definitely didn't delete 15 of those emails. Most likely they were grouped together and I swipe delete them by accident. I mark each of them and select "move to" -> "Inbox". And now they just vanished. They are no longer in my trash and don't show up in my inbox. Normally when I move from deleted to inbox they move fine, same for spam. Anything I could do? Anywhere I could look for these emails?

Krejt Përgjigjet (2)

Platform34
Platform34
  • Top 25 Contributor

Have you logged into your webmail and checked there. Assuming your phones connection uses Imap, the emails would also have been moved to the inbox on your providers server.

11JD11
11JD11 I zoti i pyetjes

@Platform34

Yes I looked in webmail (GMX). Before and after.

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