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How can I stop a "request for signature" box taking over my screen at each new website?

  • 4 përgjigje
  • 3 e kanë hasur këtë problem
  • 42 parje
  • Përgjigjja më e re nga Glenn

Paulf
Paulf

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

Krejt Përgjigjet (4)

Konstantina Papadea
Konstantina Papadea
  • Top 25 Contributor
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Staf i Mozilla-s

Hey Paul, could you add in which websites you encounter that issue?

Paulf
Paulf I zoti i pyetjes

Hello Konstantina, thanks for following this up.

I had been seeing a few of these in recent days and running out of time and patience I posted the question to Mozilla.

What I now realise is that the page concerned was a pdf:

https://s3-eu-west-1.amazonaws.com/assets.trustintelligence.co.uk/uploads/retail_Fidelity_European__FEV__March_2026.pdf?X-Amz-Expires=600&X-Amz-Date=20260313T143456Z&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIARODODTT2RLWEIQML%2F20260313%2Feu-west-1%2Fs3%2Faws4_request&X-Amz-SignedHeaders=host&X-Amz-Signature=eaf93e09224a8fff56be71230e103f5e5dce3f2f869f7d7f85e176a18e054b08

So maybe I should be looking at Adobe as the source of the problem not the browser?

Regards Paul

Paulf
Paulf I zoti i pyetjes

OK I have found a solution of sorts. I downloaded the pdf reader extension for Firefox which allows me to nominate Adobe Reader as the preferred reader for pdf files. The site on which I had this problem now redirects to Adobe Reader and the problem has gone. Great! But the problem still remains with some other sites where pdf reader does not redirect as above, which is a shame but at least a partial victory and now at least I know the source of the problem.

Glenn
Glenn

Windows 11, Firefox 148.0.2 64 bit, any .pdf, default viewer .pdf opens OK in Chrome Unable to view .pdf options as e-sig box overlays and has no close option nor will it move or scroll

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