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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

locked account

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  • Përgjigjja më e re nga Balázs Meskó

SzPéter
SzPéter
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I can't sign in to sync. I receive a locked account, as far as I know the password is correct. the same thing happens on a computer and on a mobile phone (android), I didn't do any illegal actions, I don't know what could have happened, but I want to get my firefox account back. I need help with this, how is it possible to restore my account?

I can't sign in to sync. I receive a locked account, as far as I know the password is correct. the same thing happens on a computer and on a mobile phone (android), I didn't do any illegal actions, I don't know what could have happened, but I want to get my firefox account back. I need help with this, how is it possible to restore my account?

Krejt Përgjigjet (1)

Balázs Meskó
Balázs Meskó
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Hi Péter!

If you still haven't fixed this, you should be able to ask for a password reset on https://accounts.firefox.com if you can access your e-mail account. AFAIR this would erase the data saved into Sync, so just to be safe, you should make a backup of your account folder.

By the way, feel free to switch to Hungarian in your answer.

Regards, Balázs