Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Can't sign into Google products because login defaults to deactivated Microsoft account.

  • 8 përgjigje
  • 0 e kanë hasur këtë problem
  • 84 parje
  • Përgjigjja më e re nga aliahkatz

aliahkatz
aliahkatz

When I try to sign into any Google product (Drive, Docs, Classroom, etc) in Firefox on my Android phone, it brings me directly to a "sign in with Microsoft" screen. I think this is because my old Microsoft account is the default account for Google products, but it is now deactivated so I can't sign in from there. I can't get out of that page, though, so I can't sign into any of my Google accounts at all through Firefox on my phone.

When I try to sign into any Google product (Drive, Docs, Classroom, etc) in Firefox on my Android phone, it brings me directly to a "sign in with Microsoft" screen. I think this is because my old Microsoft account is the default account for Google products, but it is now deactivated so I can't sign in from there. I can't get out of that page, though, so I can't sign into any of my Google accounts at all through Firefox on my phone.

Krejt Përgjigjet (8)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

This does not sound like an issue with Firefox for Android, but is something that the Google support team should be able to help you with.

aliahkatz
aliahkatz I zoti i pyetjes

Paul said
Hi This does not sound like an issue with Firefox for Android, but is something that the Google support team should be able to help you with.

That was the first thing I tried, but Google support said it was a browser thing :(

Paul
Paul
  • Moderator
  • Top 10 Contributor

What is the address of the Google page where you are being asked to "sign in with Microsoft"?

aliahkatz
aliahkatz I zoti i pyetjes

The full address (for Google Classroom for example) is https://login.microsoftonline.com/3d1b36df-8fb0-4123-90a0-8d6d0534b637/saml2?SAMLRequest=fVJNU8IwEL0743%2FI5N6WlgtmaB3UYWQGtSPVg7c0LDSQJjGbgv57Q5FRD3Lczdv3sdnx9UeryA4cSqNzmsYDSkALs5R6ndOXahqN6HVxeTFG3irLJp1v9DO8d4CehEmNrH%2FIaec0MxwlMs1bQOYFW0we5iyLB8w6440wipLZXU7NytZNA9zYdltrkGu7kXUoTL3daKGtUo1q5EZS8nqylR1szRA7mGn0XPvQGmTDaHAVZaMqzdgwY%2BnojZLyW%2BlG6mOCc7bqIwjZfVWVUfm0qHqCnVyCewzonK6NWSuIhWkP8iVHlLvQXnGFQMkEEZwPBm%2BNxq4FtwC3kwJenuc5bby3yJJkv9%2FHPzQJT4RFFWbwWAqkRb9b1sdzv5Z63jw%2FidPih36c%2FKIqvv%2FsEGV2VxolxSeZKGX2tw64Dzm860KMqXEt9%2F%2BrpXHad%2BQyWvVQ1mm0IORKwpKSpDiq%2Fj2OcDJf&RelayState=https%3A%2F%2Faccounts.google.com%2FCheckCookie%3Fcontinue%3Dhttps%253A%252F%252Fclassroom.google.com%252F%26service%3Dclassroom%26ifkv%3DAYZoVhdq7BDGL5bEHYSWjIeU98qMleFJMRJqjBzUfB2kWVi2UeKcZ7MnSACeBkHB07TpPRvXqg6OtA

Paul
Paul
  • Moderator
  • Top 10 Contributor

That is not a Google address but a link to a Microsoft service.

aliahkatz
aliahkatz I zoti i pyetjes

Yes, when I type in the address to Google Classroom or Docs or anything it goes directly there. That's the problem, it doesn't give me an option or even any way to go back, just straight to Microsoft login.

Ndryshuar nga aliahkatz

Paul
Paul
  • Moderator
  • Top 10 Contributor

What address are you typing into where?

aliahkatz
aliahkatz I zoti i pyetjes

I'm typing the address "classroom.google.com" (or whatever google product) into the Firefox app on my phone. The same thing happens if I just look up "google classroom" and click the link that pops up.