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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

The Email I used when I logged in is dead and gone. I can't change it because I cant receive the messages at the old email address

  • 2 përgjigje
  • 2 e kanë hasur këtë problem
  • 101 parje
  • Përgjigjja më e re nga cor-el

Kaelkitty
Kaelkitty

Please help. I have a serious problem with my email set-up. The account I am signed up with here no longer has a working email access. I tried to follow the instructions at https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts but the account wont let me add a secondary email address because it is sending confirmation requests to the DEAD email address.

Can anyone help?

Ciao, Kaelkitty.

Please help. I have a serious problem with my email set-up. The account I am signed up with here no longer has a working email access. I tried to follow the instructions at https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts but the account wont let me add a secondary email address because it is sending confirmation requests to the DEAD email address. Can anyone help? Ciao, Kaelkitty.

Krejt Përgjigjet (2)

Dropa
Dropa

Lost email accounts can't be helped.

cor-el
cor-el
  • Moderator

If you no longer have access to the primary email address then your only option is to create a new Firefox Account with an email address you can confirm. More info: