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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër
Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.
Arkivuar

Change Password Security Device

Thunderbird Diagnostikim
Matt replied 3 vjetë më parë
aloiroky
aloiroky

Hi there,

So everytime i launch TB this windows always show up. I have tried fill the new password but it seem nothing change, it always show up on launch.

I can fill the both of the new password with anything even with nothing and press ok and this windows will dissaper but after that i dont see any account or folder. I have tried to add an account but failed, nothing happen after i press OK button.

Thanks.

Hi there, So everytime i launch TB this windows always show up. I have tried fill the new password but it seem nothing change, it always show up on launch. I can fill the both of the new password with anything even with nothing and press ok and this windows will dissaper but after that i dont see any account or folder. I have tried to add an account but failed, nothing happen after i press OK button. Thanks.
Foto të bashkëngjitura ekrani

Krejt Përgjigjet (3)

david
david
  • 10 Kontribuesit Kryesues

That screenshot does not look like Thunderbird. Are you running any addons? Or have some security software running on your computer?

aloiroky
aloiroky I zoti i pyetjes

Thank you for your respond David.

I only have 1 addon installed "filtaquilla", turned it off and the pop up still there. I dont have any sort of security software install. I also tried disable secure boot from bios but the pop up still there.

Matt
Matt
  • 25 Kontribuesit Kryesues

That looks a whole lot like a primary password prompt.

Try checking setting to see if you have somehow turned it's use on. https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-primary-password?#w_setting-a-primary-password