Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I can not receive emails

  • 3 përgjigje
  • 0 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga christ1

Sissy
Sissy
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I can not receive emails. I am on maternity leave so I not sure when it started.

I use Windows 10, Thunderbird version 102.6.1. My Anti-Virus product is Windows, if I'm not mistaking The mail accounts (2 accounts) are IMAP, same host I am able to sent emails but not save them. Thunderbird is Online mode, an other mail account from an other host does receive emails When I click on 'get messages' I get the note (at the left bottom corner): 'checking mail server capabilities' I have not changes anything in the settings.

Does anybody have an idea?

I can not receive emails. I am on maternity leave so I not sure when it started. I use Windows 10, Thunderbird version 102.6.1. My Anti-Virus product is Windows, if I'm not mistaking The mail accounts (2 accounts) are IMAP, same host I am able to sent emails but not save them. Thunderbird is Online mode, an other mail account from an other host does receive emails When I click on 'get messages' I get the note (at the left bottom corner): 'checking mail server capabilities' I have not changes anything in the settings. Does anybody have an idea?

Krejt Përgjigjet (3)

christ1
christ1
  • Top 25 Contributor
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Try to start Windows 10 in safe mode with networking enabled.

Does the problem go away?

Windows safe mode disables anti-virus software. This is a troubleshooting step, not a solution.

Sissy
Sissy I zoti i pyetjes
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Hi Christ1, Thank you for your reply.

I tried it but the problem did not go away.

Ndryshuar nga Sissy

christ1
christ1
  • Top 25 Contributor
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What error message do you get?

See also https://support.mozilla.org/kb/cannot-receive-messages