Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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delete account with 2FA enabled

  • 2 përgjigje
  • 0 e kanë hasur këtë problem
  • 7 parje
  • Përgjigjja më e re nga cor-el

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I am locked out of my primary Firefox account due to 2FA being enabled, loss of 2FA device, and cannot locate my backup auth codes. I still have control of the primary and secondary email addresses associated with the account. It seems like that should be enough to be able to delete the account, but there doesn't appear to be any way to do that. I would be glad to send email from one/both of those addresses if it would help facilitate the account being deleted.

I also have a Firefox Relay subscription active under that account, which is why I cannot just abandon it and use a new account.

I am locked out of my primary Firefox account due to 2FA being enabled, loss of 2FA device, and cannot locate my backup auth codes. I still have control of the primary and secondary email addresses associated with the account. It seems like that should be enough to be able to delete the account, but there doesn't appear to be any way to do that. I would be glad to send email from one/both of those addresses if it would help facilitate the account being deleted. I also have a Firefox Relay subscription active under that account, which is why I cannot just abandon it and use a new account.

Krejt Përgjigjet (2)

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Hi

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