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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I am logout and i lost my recovery codes.

  • 3 përgjigje
  • 3 e kanë hasur këtë problem
  • 9 parje
  • Përgjigjja më e re nga realhero3132

realhero3132
realhero3132
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My first phone with authenticator installed crashed and i bought a new phone. The phone contains firefox recovery code. But now I am logout and lost my recovery codes. How can I recovery my account on email. Please i have been using firefox for years i really love it. I have lot of bookmarks and login save there. please help me recover it. Thanks.

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

My first phone with authenticator installed crashed and i bought a new phone. The phone contains firefox recovery code. But now I am logout and lost my recovery codes. How can I recovery my account on email. Please i have been using firefox for years i really love it. I have lot of bookmarks and login save there. please help me recover it. Thanks. ''[Personal information removed by moderator. Please read [[Mozilla Support rules and guidelines]], thanks.]''

Ndryshuar nga Chris Ilias

Krejt Përgjigjet (3)

Bithiah
Bithiah
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Hey there!

There doesn't seem to be much on recovering recovery codes at the moment. I have asked the SUMO team about so I'll get in touch as soon as I can here.

Thank you!

Kind regards,

Bithiah

Bithiah
Bithiah
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Hey there!

If your problem is solved, please mark an answer as a solution to let others know this thread is finished. Thanks!

Kind regards,

Bithiah

realhero3132
realhero3132 I zoti i pyetjes
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unfortunately the problem still exist. I cannot open my previous account so i created a new account and using this. As you said there is no way to recover my previous account.