Menu issues with a site in FF but not in Safari
I use a site for business which has a static menu across the top of the page which for a long time has worked just fine. Now since the last update in FF, the menu is no longer there, but a square button appears on the right. When clicked a page opens in the same tab and it has the missing menu items there. However when you move your mouse to click on the one I want, any menu item your mouse crosses automatically opens which takes you away from the menu page. Frustrating to say the least. What do I need to do to get the original menu back where it belongs? Keep in mind the site works fine as before. This problem happened with the last FF update.
Zgjidhje e zgjedhur
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- hold down the Shift key and left-click the Reload button
- press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Remove the Cookies" for websites that cause problems:
- Options/Preferences -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Options/Preferences -> Privacy & Security
Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
- https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
- https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track
Krejt Përgjigjet (3)
This is a little hard to visualize but it sounds like a mobile menu layout instead of a desktop menu layout.
If you reduce the zoom on the page --
hold down the Command key and tap the minus key once or twice
-- does the full menu appear? If so, the page probably has a "responsive" layout that modifies its appearance based on resolution. But I don't know why it would change suddenly after an update. ??
Awesome! Thank you so much! I forgot to check that. So glad I don't have to replace FF, I have used it for years and I love it. So glad this fixed it. You're the best! Thanks again! God Bless You!
Zgjidhja e Zgjedhur
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- hold down the Shift key and left-click the Reload button
- press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Remove the Cookies" for websites that cause problems:
- Options/Preferences -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Options/Preferences -> Privacy & Security
Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Safe Mode start window